Galen Gidman
Forum Replies Created
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Forum: Plugins
In reply to: [HelpPress Knowledge Base] Settings checkboxes not workingCan you visit the WordPress Site Health screen (
/wp-admin/site-health.php?tab=debug), copy to clipboard, and paste in your debug info here?@leadstartorg did great work here and I’m so thankful for her effort. However, it would be outside HelpPress’s narrow focus on knowledge base functionality to integrate an entire ticketing system in as first party functionality. I have no plans to merge into HelpPress core.
Forum: Plugins
In reply to: [HelpPress Knowledge Base] Rowling themeHelpPress aims to be as compatible with as many themes as possible out of the box, but ultimately perfect compatibility is impossible since themes can be built many different ways. The Rowling theme issue doesn’t appear to be a CSS issue but unfortunately I won’t be able to dig in and figure out the specific fix for each theme incompatibility.
Forum: Plugins
In reply to: [HelpPress Knowledge Base] Translatable articlesYou probably need to enable the HelpPress post types in the Polylang settings: https://share.cleanshot.com/G4VxTXvB
Forum: Plugins
In reply to: [HelpPress Knowledge Base] Multiple HelpPress indexesHelpPress doesn’t support multiple KB index pages comprised of their own categories and articles. Perhaps you could use WordPress multisite to achieve something like this?
Very cool @leadstartorg, thanks for sharing!
Forum: Plugins
In reply to: [HelpPress Knowledge Base] Shortcode feature requestThank you for your suggestion! I’ll have to take another look at the code to see how feasible that is. HelpPress does some clever query hijacking in an attempt to be as plugin-n-play as possible which might make the shortcode implementation difficult.
Forum: Plugins
In reply to: [HelpPress Knowledge Base] display title when you read an articleYep,
<?php the_title(); ?>will do it.Forum: Plugins
In reply to: [Disable Search] Disable Yoast SearchAction in SEO Schema@coffee2code Great news! Thanks for the update and the good work.
Hi! I have a client that is hoping I can get this done for them. Any ideas?
@grasonsys – I’ll put this feature in the idea box. I can definitely see the use for it. In the meantime, you could use a plugin like this to serve as a stopgap solution. The shortcodes should give you just what you’re looking for.
Forum: Plugins
In reply to: [HelpPress Knowledge Base] I want to display on any fixed pageAt this point that’s not possible. I could see a scenario where we create a shortcode or similar solution to enable that at some point in the future though.
Thank you for the suggestions.
You can set the order of articles in the HelpPress Settings page under the “General” tab. At the bottom of that tab is also the setting to change the
kbslug.Category sorting isn’t built into the plugin. My hope is to put out a pro version of the plugin at some point down the road that would include this. In the meantime, I believe this plugin should do the trick: https://ww.wp.xz.cn/plugins/taxonomy-terms-order/
Forum: Plugins
In reply to: [HelpPress Knowledge Base] How do I fix a search string?This should work:
.helppress-search__input { height: 32px; }