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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter garrycoles

    (@garrycoles)

    Thanks for that I’ll see if I can find where that is happening – it’s all new to me. Everything was working fine. Then my contact form started failing and the hosting company said I needed SMTP.
    I installed and set up the plugin which seemed to get the form working again (Contact Form 7) but then I started getting the above issue.

    WordPress is all a bit new to me.

    Thanks for your help – I’ll have a look and see if I can find where it’s picking that up from.

    Many Thanks

    Thread Starter garrycoles

    (@garrycoles)

    Mailer: postsmtp
    HostName: releasehypnotherapy.com
    cURL Version: 7.71.0
    OpenSSL Version: OpenSSL/1.1.1d
    OS: Linux ams20.stablehost.com 2.6.32-954.3.5.lve1.4.74.el6.x86_64 #1 SMP Thu Oct 17 04:22:13 EDT 2019 x86_64
    PHP: Linux 7.4.16 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=No, zlib_encode=Yes
    WordPress: 5.7 en_US UTF-8
    WordPress Theme: Twenty Fourteen
    WordPress Plugins: All 404 Redirect to Homepage, Contact Form 7, Cookie Notice & Compliance for GDPR / CCPA, Exclude Pages From Menu, Google Analytics for WordPress by MonsterInsights, LiteSpeed Cache, Loginizer, Post SMTP, Yoast SEO Premium, Yoast SEO
    WordPress wp_mail Owner: /home4/hypnoonc/releasehypnotherapy.com/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.0.22
    Postman Sender Domain (Envelope|Message): releasehypnotherapy.com | releasehypnotherapy.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtps:plain://hypno-oncology.com:465)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 29 | 15

    Thread Starter garrycoles

    (@garrycoles)

    Thanks

    Here is a failed one from the log, (which I can see is a spam email) – followed by the info you requested.

    This is the conversation between Postman and the mail server. It can be useful for diagnosing problems. DO NOT post it on-line, it may contain your account password.
    
    smtps:plain://hypno-oncology.com:465
    
    220-ams20.stablehost.com ESMTP Exim 4.93 #2 Thu, 08 Apr 2021 07:12:31 +0000 
    220-We do not authorize the use of this system to transport unsolicited, 
    220 and/or bulk e-mail.
    EHLO releasehypnotherapy.com
    250-ams20.stablehost.com Hello releasehypnotherapy.com [198.20.108.28]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250 HELP
    AUTH PLAIN
    334 
    AGh5cG5vb25jAGswIXZtNDVUSFE7eks5
    235 Authentication succeeded
    MAIL FROM:<[email protected]>
    250 OK
    RCPT TO:<[email protected]>
    250 Accepted
    DATA
    354 Enter message, ending with "." on a line by itself
    X-Mailer: Postman SMTP 2.0.22 for WordPress (https://ww.wp.xz.cn/plugins/post-smtp/)
    X-WPCF7-Content-Type: text/plain
    Content-Type: text/plain; charset=UTF-8
    From: ReleaseHypnotherapy <[email protected]>
    Sender: [email protected]
    To: [email protected]
    Reply-To: [email protected]
    Message-Id: <[email protected]>
    Subject: Release Hypnotherapy Enquiry
    Date: Thu, 08 Apr 2021 07:12:31 +0000
    Content-Transfer-Encoding: quoted-printable
    Content-Disposition: inline
    MIME-Version: 1.0
    
    From: Joe Miller =0A=0AEmail: <[email protected]>=0A=0APho=
    ne Number: +1542384593234=0A=0AEnquiry:=0A=0ATERMINATION OF DOMAIN guild=
    fordhypnotherapist.com=0D=0AInvoice#: 491343=0D=0ADate: 08 Apr 2021=0D=
    =0A=0D=0AIMMEDIATE ATTENTION REGARDING YOUR DOMAIN guildfordhypnotherapi=
    st.com IS ABSOLUTLY NECESSARY=0D=0A=0D=0ATERMINATION OF YOUR DOMAIN guil=
    dfordhypnotherapist.com WILL BE COMPLETED WITHIN 24 HOURS=0D=0A=0D=0AYou=
    r payment for the renewal of your domain guildfordhypnotherapist.com has=
     not received yet=0D=0A=0D=0AWe have tried to reach you by phone several=
     times, to inform you regarding the TERMINATION of your domain guildford=
    hypnotherapist.com=0D=0A=0D=0ACLICK HERE FOR SECURE ONLINE PAYMENT: http=
    s://hostdomains.ga=0D=0A=0D=0AIF WE DO NOT RECEIVE YOUR PAYMENT WITHIN 2=
    4 HOURS, YOUR DOMAIN guildfordhypnotherapist.com WILL BE TERMINATED!=0D=
    =0A=0D=0ACLICK HERE FOR SECURE ONLINE PAYMENT: https://hostdomains.ga=0D=
    =0A=0D=0AYOUR IMMEDIATE ATTENTION IS ABSOLUTELY NECESSARY IN ORDER TO KE=
    EP YOUR DOMAIN guildfordhypnotherapist.com=0D=0A=0D=0AThe submission not=
    ification guildfordhypnotherapist.com will EXPIRE WITHIN 24 HOURS after=
     reception of this email.=0A=0A-- =0AThis e-mail was sent from a contact=
     form on Release Hypnotherapy (http://releasehypnotherapy.com)
    .
    550 This message was classified as SPAM and may not be delivered

    Here is the diagnostic information.

    Mailer: postsmtp
    HostName: releasehypnotherapy.com
    cURL Version: 7.71.0
    OpenSSL Version: OpenSSL/1.1.1d
    OS: Linux ams20.stablehost.com 2.6.32-954.3.5.lve1.4.74.el6.x86_64 #1 SMP Thu Oct 17 04:22:13 EDT 2019 x86_64
    PHP: Linux 7.4.16 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=No, zlib_encode=Yes
    WordPress: 5.7 en_US UTF-8
    WordPress Theme: Twenty Fourteen
    WordPress Plugins: All 404 Redirect  to Homepage, Contact Form 7, Cookie Notice & Compliance for GDPR / CCPA, Exclude Pages From Menu, Google Analytics for WordPress by MonsterInsights, LiteSpeed Cache, Loginizer, Post SMTP, Yoast SEO Premium, Yoast SEO
    WordPress wp_mail Owner: /home4/hypnoonc/releasehypnotherapy.com/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.0.22
    Postman Sender Domain (Envelope|Message): releasehypnotherapy.com | releasehypnotherapy.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtps:plain://hypno-oncology.com:465)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 29 | 15

    Many Thanks

    Thread Starter garrycoles

    (@garrycoles)

    Hi

    Many Thanks
    Where do I find that information please?

    The only information I have is what I receive in my email which is:-

    https://releasehypnotherapy.com: Post SMTP email error

    [email protected]
    To [email protected]

    You getting this message because an error detected while delivered your email.
    For the domain: https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Freleasehypnotherapy.com%2F&data=04%7C01%7C%7C62c237ae64864364759108d8f9ccb265%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637534004843958621%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gf%2BSKZkFQCEkQjfTICafpeLhZA1k5y%2FgjpTW6LIvx3U%3D&reserved=0
    The log to paste when you open a support issue:
    This message was classified as SPAM and may not be delivered
    • This reply was modified 5 years, 2 months ago by garrycoles.
    Thread Starter garrycoles

    (@garrycoles)

    Contacted the hosting company again (who are server admin) and they are adamant the problem is the plugin because it’s not using SMPT?

    Thread Starter garrycoles

    (@garrycoles)

    I contacted the hosting company. They said it was a problem with the plugin. They said it wasn’t using SMTP.

    Thread Starter garrycoles

    (@garrycoles)

    Thanks
    When I test it I get the message ‘There was an error trying to send your message. Please try again later.’ in a red border.

    Thread Starter garrycoles

    (@garrycoles)

    Mail
    You can edit the mail template here. For details, see Setting up mail.
    In the following fields, you can use these mail-tags:
    [your-name][your-email][your-phone][your-message]
    To
    [email protected]
    From
    ReleaseHypnotherapy <[email protected]>
    Subject
    Release Hypnotherapy Enquiry
    Additional headers
    Reply-To: [your-email]
    Message body
    From: [your-name]

    Email: <[your-email]>

    Phone Number: [your-phone]

    Enquiry:

    [your-message]


    This e-mail was sent from a contact form on Release Hypnotherapy (http://releasehypnotherapy.com)
    Exclude lines with blank mail-tags from output

    Use HTML content type

    File attachments

    Mail (2)
    Use Mail (2)
    Mail (2) is an additional mail template often used as an autoresponder.

    Thread Starter garrycoles

    (@garrycoles)

    Thanks
    I spoke to my hosting company and they said it was a problem with the plugin and I should replace it with one using SMPT?

    The problem is on all my websites and all contact forms.

    Here are the three main ones.

    https://releasehypnotherapy.com/
    https://releasehypnotherapy.com/release-hypnotherapy-contact-us/
    https://hypno-oncology.com/
    https://hypno-oncology.com/contact-us/
    https://harleystreethypnotherapy.com/
    https://harleystreethypnotherapy.com/contact-us/

    Using this one https://releasehypnotherapy.com/

    When I fill in and attempt to send the contact form – it says There was an error trying to send your message. Please try again later. – on the web page.

    It has started sending me an email containing the following:-

    A message that you sent was rejected by the local scanning code that checks incoming messages on this system. The following error was given:
    
      This message was classified as SPAM and may not be delivered
    
    ------ This is a copy of your message, including all the headers. ------
    
    Received: from hypnoonc by ams20.stablehost.com with local (Exim 4.93)
    	(envelope-from <[email protected]>)
    	id 1lPKxt-00BRu6-5p
    	for [email protected]; Thu, 25 Mar 2021 08:03:37 +0000
    To: [email protected]
    Subject: Release Hypnotherapy Enquiry
    X-PHP-Script: releasehypnotherapy.com/index.php for 86.15.125.165
    X-PHP-Filename: /home4/hypnoonc/releasehypnotherapy.com/index.php REMOTE_ADDR: 86.15.125.165
    Date: Thu, 25 Mar 2021 08:03:37 +0000
    From: ReleaseHypnotherapy <[email protected]>
    Reply-To: [email protected]
    Message-ID: <3PHqNGPQLqRh93jRLfY7q2zdH3juhbdtlDTCEyUYQA@releasehypnotherapy.com>
    X-Mailer: PHPMailer 6.3.0 (https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FPHPMailer%2FPHPMailer&data=04%7C01%7C%7C5e5571a8a91d4aca2fb808d8ef648367%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637522562265579604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e0thXpNBiBA0zD19Klz1JftMZ7V0sthmiuxRjz7QH4c%3D&reserved=0)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    
    From: Garry Coles 
    
    Email: <[email protected]>
    
    Phone Number: 07765403106
    
    Enquiry:
    
    test
    
    --
    This e-mail was sent from a contact form on Release Hypnotherapy (https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Freleasehypnotherapy.com%2F&data=04%7C01%7C%7C5e5571a8a91d4aca2fb808d8ef648367%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637522562265584597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PEm3eudfSKyT6tDg12DRJScmWQSq8PwrOi3V8favfog%3D&reserved=0)

    Many Thanks

Viewing 9 replies - 1 through 9 (of 9 total)