Gary

Thanks for that prompt reply!

I don’t believe the update is failing. I could be wrong, but every time we have an available update, we’ll update the core version and the unzip message comes up and we give it about 10 seconds or so and then we refresh the website and dashboard, and it says it’s updated and on the new version, so I am under the assumption the update isn’t failing, it just isn’t transitioning from the unzipping message to the update screen like the other 2 websites are.

However, I could and will give the manual update a shot and see if that rectifies the problem. I just wanted to point out that the update isn’t failing, the update message just isn’t displaying the confirmation page and I don’t understand why.

Thanks for the follow up.

I didn’t install the plugin, but I added your script code to my footer.php file, before the closing body tag.

My link looks like the following:

<a href="/bgs-faqs/#tabs_desc_1723_4" onclick="ga('send','event','BGS FAQs','/bgs-faqs')"><div class="bgsel-faqs hvr-float">
<i class="fa fa-question-circle" aria-hidden="true" style="color:#2a7f97; font-size:3.75em;"></i>FAQs</div></a>

Unfortunately, when I click on that link, it takes me to the FAQs page where my tabs are, but it’s not taking me to the 4th tab’s content. It just opens the page and the 1st tab shows by default.