Gary Murray
Forum Replies Created
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Forum: Reviews
In reply to: [WooCommerce Analytics] Just no.No problem. I think you could try use the
Report this topicoption via the sidebar on this page, selectOtherand then state that you reviewed the wrong plugin and could the review be deleted may work.Forum: Reviews
In reply to: [WooCommerce Analytics] Just no.Hi @nikodemsky
Thanks for the feedback, however I’m not sure what you are referring to here?
Nothing in the WooCommerce Analytics plugin is currently paywalled – all of the functionality is available for ‘free’. Could you provide some more information on what aspects you are seeing that appear to be ‘paywalled’ and/or screenshots?
Forum: Plugins
In reply to: [WooCommerce Analytics] Privacy problem using this pluginHi @davelo – apologies for the delay.
Because Automattic’s Services are offered worldwide, your data may be stored outside the European Economic Area (EEA). When that’s the case, we will appropriate measures to ensure your personal information is adequately protected in accordance with this Privacy Policy as required by applicable law. These measures include entering into European Commission or UK government approved standard contractual arrangements with entities based in countries outside the EEA or the UK. For more information, please see our Privacy Policy.
WooCommerce Analytics is a cloud feature that needs a copy of relevant commerce data in order to deliver its reports. This means we need to sync relevant data, such as your store’s orders, customers, products, categories, variations, and coupons, in order to provide the WooCommerce Analytics functionality. However, using WooCommerce Analytics is optional. If you prefer to keep all data on your own infrastructure, you can absolutely do that by not using WooCommerce Analytics.
Using WooCommerce Analytics does not currently give us access to your customers’ email addresses, phone numbers, or street addresses. The only customer data we are currently syncing is a customer ID (which, on its own, cannot identify a customer without the site’s local database), whether or not the customer is a returning customer, and customer spend totals.
Shipping labels (if you use WooCommerce Shipping & Tax) require names, addresses, and phone numbers to generate labels with carriers — that’s separate from WooCommerce Analytics. If you’re not using labels, that particular transfer doesn’t apply.
If you uninstall WooCommerce Analytics, new data won’t be synced and previously stored data is deleted after 30 days.
Forum: Plugins
In reply to: [WooCommerce Analytics] Unassigned OrdersThe order attribution checkbox is indeed enabled, but I’m still seeing unassigned orders. Is there any other configuration I can use to detect the origin of these orders?
At the moment the Order Attribution features exclusively uses UTM tags to detect the origin of the orders – you can read more about how the feature works here.
I have UTMs active in both my email marketing campaigns and ads, but more than 80% of the orders have unassigned origins.
The Order Attribution feature uses last click attribution which 100% of the conversion credit to the last interaction before a customer lands on your site, so this could be a reason if the urls with the UTMs are not the ‘last’ thing they click before coming to your site.
Forum: Plugins
In reply to: [WooCommerce Analytics] Tracking not working for Youtube adsHi @cutu234
This might be correct, if those users didn’t purchase anything.
This is correct. The Order Attribution reports only results for traffic that resulted in a purchase – using the last-click attribution model. So why people may be clicking on a Youtube ad – they may not be purchasing on your site as a result and/or the Youtube ad might not be the ‘last’ thing they clicked before they came to your site to make a purchase.
Based on the URL you shared:
https://www.agoshop.de/diamant-express?utm_source=web_promo&utm_medium=web&utm_campaign=yt_promo
I’d also recommend adjusting your utm structure to:
utm_medium=[paid/cpc/cpv/cpa/ppc/retargeting]– depending on what ad type it isutm_source=youtubeutm_campaign=[Name of your campaign]utm_term=[Name of your ad group]utm_content=[Name of your ad]
Forum: Reviews
In reply to: [WooCommerce Blocks] Beautiful yet PuzzlingHi Manos
Thanks for the feedback.
We have actually been planning to make a few changes specifically related to the Cart & Checkout blocks to help reduce any confusion that may be arising for merchants that try use them and are currently using unsupported extensions – so you should see those soon.
In terms of the audience and purpose of the plugin itself and the Cart & Checkout blocks more specifically – you have touched on one of the key issues we face – how do we make these blocks work for both new and existing merchants?
However, we don’t see these two sets of merchants as mutually exclusive of each other and as such are working towards finding a middle ground between what you’ve outlined that will allow existing merchants to be able to use the new Cart & Checkout blocks with still meeting the needs of new merchants.
As WooCommerce, we are doing this by ensuring that our own popular extensions that integrate with the cart & checkout are compatible and in so doing we will be exposing ways for other extensions developers to integrate with the Cart & Checkout blocks as we make progress. We will then be working with extension developers that distribute their extensions via WooCommerce.com to ensure they can also integrate their extensions with the new Cart & Checkouts where possible.
We are already seen other extension developers integrate with the new blocks and have documentation for integrating with the new checkout here: https://github.com/woocommerce/woocommerce-gutenberg-products-block/blob/trunk/docs/extensibility/README.md
With regards to providing feedback – as a developer of extensions that integrate with the current checkout – your feedback/questions etc with regards to how best to integrate your current extensions with the new checkout would be appreciated.
There will of course be cases where some extensions might no longer work with the new checkout blocks – and we’ll be working on ways to address this to ensure that the merchants user experience is taken into account.