Teens Go Global

Hi Marko,

Below is my answer to the focus points which you mentioned:–

• Did you convert images to WebP/AVIF? If so, what is the gain of that format? — I do not see an option to convert the images to webp/avif format on your tool. How do I convert to these advanced image formats with your tool?
• Do you optimize images using Smart compression level? Please try with it if you use Lossless — I mostly use Smart compression
• TinyPNG reduced image weight for less than 30kB, so it’s not significant gain — There are other images also where TinyPNG has reduced significantly whereas your tool just shows Well Done… message. Screenshots attached below.
• Does the same happen for a lot of images in your Media Library? If so, is there a chance to send me a link to some of these so we could check? — It’s happening for all the images on my media library. Sample product links: https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0006.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0005.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0002.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0023.jpg

Coming to your question about “You also reported that optimization process within Media Library does not get completed, but the button is back to Optimize, is that correct?” — Yes this is correct and this is what is happening for all media files.

And when I install the Imagify tools plugin from the documentation link you shared, I could see it’s blocked by the firewall, as shown below.

$_POST requests to https://teensgoglobal.com/wp-admin/admin-ajax.php blocked Yes Blocked by .htaccess file, a firewall, or the host (http code is 403 Forbidden).

But the IP address (46.30.212.107) and URL (https://app.imagify.io/) provided in that documentation, is the IP address correct? Because I tried whitelisting that IP address and the URL but it still gave the same error message and also when I do nslookup for app.imagify.io, I could see this DNS is linked to diff IP address.

nslookup app.imagify.io
Server:    127.0.0.53 Address:  127.0.0.53#53 Non-authoritative answer: Name:  app.imagify.io Address: 104.26.6.10
Name:  app.imagify.io Address: 104.26.7.10
Name:  app.imagify.io Address: 172.67.74.85
Name:  app.imagify.io Address: 2606:4700:20::681a:60a
Name:  app.imagify.io Address: 2606:4700:20::ac43:4a55 Name:  app.imagify.io Address: 2606:4700:20::681a:70a

So could you please let me know what is the correct IP address which needs to be whitelisted?

And also let me know why your tool is not optimizing the images properly even though other tools are able to optimize the same images to a good extent. Is your tool credible enough to save on my images and to speed up my website? Also let me know if webp version is supported by your tool or not.

Hi Zubair,

I have disabled the cache completely through the wp-config.php and now I do not see that cache related message when I open https://teensgoglobal.com/mystaging01/xmlrpc.php page.

But I am still UNABLE to connect my website to WordPress.com

And even after changing the theme from Stylon to Storefront on my staging site, I’m still getting “Unable to connect your WordPress.com account. Please try again later.” error when I try to connect my website to WordPress.com.

The SSR of my staging site is in the below gist drop:–

https://gist.github.com/goglobal2025/2792ff1fa046a707f3b5f6a918a701dd

So it could not be the issue with just the Stylon theme. The issue could be something else.

And even I’ve cleared all browser cache before I tried connecting my staging website to wordpress.com but I got the same error.

Please look into this matter with PRIORITY.

Hi @mahfuzurwp, please find the system status report in the below GitHub gist:–

https://gist.github.com/goglobal2025/a48cc65e63242f47e61423d6bda2d798

There was a network issue as well as a memory issue on my server. Issue fixed now

Hi Mahfuzur,

Even after clearing the site’s caches as well as server-side cache and also after deactivating and deleting “Google for Woocommerce” plugin and then reinstalling and reactivating it again, I still am UNABLE to connect my site to WodPress.Com. Still getting “Unable to connect your WordPress.com account. Please try again later.” error.

Can you please help to check on it with highest priority and help to provide me the best solution for it?

Or we can get on to a call and then you can guide me how to fix this, then should be better. Please let me know if that’s fine for you.

Hi Zubair,

Even I checked the file permission of xmlrpc.php file in my web host and it has the correct permission(it has 644 permission to it).

So can you please let me know what’s the issue here with my website?