habitatraffle

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  • Forum: Plugins
    In reply to: [WooCommerce Stripe Payment Gateway] Checkout Error: “No such customer”
    Thread Starter habitatraffle

    (@habitatraffle)

    11 months, 3 weeks ago

    Oh wow! This made all the difference. I had no idea that I was using a non-Woocommerce plugin. In fact, I’m not sure how that happened as I believe that I simply turned on the function within WooCommerce. But as much as I attempted and tried, anything is possible.

    Thank you so much for your help. At this point I believe that my issue is resolved.

    -Carey

    Forum: Plugins
    In reply to: [WooCommerce Stripe Payment Gateway] Checkout Error: “No such customer”
    Thread Starter habitatraffle

    (@habitatraffle)

    11 months, 3 weeks ago

    Absolutely! 
    Here is my pastebin: https://pastebin.com/S2wr53tc

    I do not believe that I ever saved a payment method, however, there may be many customers who did. As an attempt to try and resolve myself, I attempted to delete myself as a customer wherever I could find it, and then test again with that account. 

    I previously was able to run a successful test using test cards in test mode, but now I’m not sure if that is even working. I did not remember to test until after I attempted a live test charge. Not sure if that would create an issue or not. And since then I have tried various attempts following older similar resolved cases. 

    And it has been a very long time since I set this up from scratch. 

    I will also note that our previous site ran for maybe 5 years with the same config but updated software and plugins. 

    Part of me feels that maybe the old website was running a legacy configuration with Stripe, and now maybe the site is on a never type of connectivity while Stripe is on an older config. But that’s just my gut. 

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