heykaila

I had my developer test this and it appears that the display issue (problem 1) is due to the loading format. If you load simple pagination for Gallery Group, they display fine. If you choose “Load More” or “Scroll More” then there are display problems. Please advise!

Problem 2 has been solved.

And you said you would get back to me shortly regarding the 3rd problem…

Hi Katherine,

I had my client reach out to support@printful on Mar 2 after a support chat agent told me that they were not able to help me and could only deal with the person who owned the account. The answer:

“Our team has investigated the issue and from our side, there are no errors with your store and the integration with the WooCommerce platform.

You could try downgrading to a previous version if everything worked before or wait for our update to the newer version.

If you have any other questions, don’t hesitate to contact us again.”

As I mentioned, we have already rolled back to the previous version of WordPress. Please advise!

Thanks!

Update: With many thanks to a fellow developer who reached out to me to let me know he had the same issue and provided a solution…

I never did get the ‘Set Watermark’ functionality to work fully at the Global Settings level. We did discover that the settings would save (despite the never-ending loading) but it continued to re-add whatever new watermark we chose as an overlap to any old watermarks we had implemented.

Our workaround was to make the updates at the individual gallery level. To remove all previous watermarks, we would select all images in a gallery, choose ‘Reset’ from the ‘Bulk Actions’ dropdown and ‘Apply’. This would clear the image completely of all watermarks. To re-add the watermark settings pulled from the global settings area, we would do this same thing but choose ‘Set Watermark’ from the dropdown.

Unfortunately, if you have a lot of galleries, this is a bit time-consuming but the ‘Reset Watermark’ at the global level didn’t work for me so this was the best option.

Now I see I have some photos with 4 watermarks…some with 2…some with 1 – all in the same album. Any help here?

https://collabconstruction.com/wp-content/uploads/photo-gallery/birch/full-home-renovation-regina-contractor-16.jpg?bwg=1667611544 (4 watermarks)
https://collabconstruction.com/wp-content/uploads/photo-gallery/haultain/modern-bathroom-reno-redo-regina-general-contractor-71.jpg?bwg=1667611544 (2 watermarks)
https://collabconstruction.com/wp-content/uploads/photo-gallery/compton/Regina_Renovation_Contractor_Compton_(74_of_82).jpg?bwg=1667611544 (1 watermark)

Whether I have another plugin/theme generating an additional robots tag or not, since the most restrictive gets used, I still need to remove the one being generated by your plugin. Please explain how I can do this. Thank you.

Thanks,
Kaila