hlhs

Following your advice, the problem was in the Storefront child theme the site was using. It contained the following customisation CSS in its functions.php file:

function isSiteAdmin() {
	return in_array( 'administrator', wp_get_current_user()->roles );
}

add_action( 'admin_head', 'custom_plugin_styless' );
if ( isSiteAdmin() ) {
	function custom_plugin_styless() {
		echo '<style>
      #hiddenoptions_tr, #hiddenoptions_line_tr {
        display: none;
      }
    </style>';
	}
}

I’ve inherited this so don’t really know where it has come from (or what is doing). I can only guess that if the user role is “Shop Manager” (not “administrator”), then something is going wrong. I wonder if the “add_action(…)” be within the “If ( isSiteAdmin() )…” statement, so is only executed if the condition is satisfied?

I don’t know if you can tell from this whether something in the latest WooCommerce version is conflicting with this?

Thank you for the reply. It seems strange that there isn’t an Admin dashboard way of setting the status of a member.

I tried resetting the membership level from “–None–” to a valid level, with an expires option of “no”. This restored the membership to the normal list. I then tried resetting the level to “–None–” with cancel at the gateway ticked and the expires option still at “no”. This moved the user to the “Cancelled Members” list but also leaves it in the “Expired Members” list, surprisingly with the original expiry date set when viewed from the dashboard. I also see the membership appears in the “Old Members” list. The .csv file exported for the membership does not contain an expires date, just an ended date.

I have to remove the membership from the “Expired members” list, because I use that to generate reminder letters. Looks like the only solution is to delete the member as a WordPress User. That removed the membership from all the lists!

Thanks again.

Thank you – you seem to have fixed the above two problems.

Another question about “dates”. When I use this plugin to generate a new thumbnail, the date of the item in the Media Library does not change? I found that the “Regenerate Thumbnail” plugin has the same behaviour. However, plugin “Enable Media Replace” does change the date of the Media item.

Was I mistaken to expect the Media library date to change when a new thumbnail is generated?

Thank you for the prompt reply. The problem with using a plugin to regenerate thumbnails (like Regenerate Thumbnails) is they don’t seem to deal well with the bulk element. I don’t want to regenerate all (too many), I just want to do the 500 (using your other plugin to limit the number of thumbnails) but without having to select them all separately (e.g. by identifying them via the Media Library and ticking boxes).

Thanks very much. Yes, the new version seems to fix that problem.

Thanks for that new plugin. I still think that adding the ability to select the thumbnails required woud be a very useful enhancement for “Media from FTP”.