hsilva

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  • Forum: Plugins
    In reply to: [Backup, Restore and Migrate your sites with XCloner] error retrieving the JSON data
    hsilva

    (@hsilva)

    12 years, 10 months ago

    UPDATE:

    Changing from “AJAX Backup Refresh Mode” to “NORMAL Backup Refresh Mode” allowed for the backup to complete. No more errors.

    Why is this?

    (I still haven’t tested the backup to see if everything is ok)

    Forum: Plugins
    In reply to: [Backup, Restore and Migrate your sites with XCloner] error retrieving the JSON data
    hsilva

    (@hsilva)

    12 years, 10 months ago

    Something similar happened to me (I think). The plugin always worked just fine but this last time when I tried to backup, I got this:

    There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON: Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away Error(Aug 16, 2013 @ 15:48:23) - Invalid query: MySQL server has gone away {"endDump":1,"tableName":"","databaseName":"","totalRecords":null,"startAtLine":17,"startAtRecord":0,"dumpfile":"\/home\/henracom\/public_html\/administrator\/backups\/database-sql.sql","dbbackup_comp":"","dbbackup_drop":""}

JSON url: index2.php?task=recurse_database&nohtml=1&dbbackup_comp=&dbbackup_drop=&startAtLine=2&startAtRecord=0&dumpfile=/home/henracom/public_html/administrator/backups/database-sql.sql

    And the backup didn’t complete.
    Could somebody help, please?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)