HT Plugins's Replies - page 13

Forum Replies Created

Viewing 15 replies - 181 through 195 (of 760 total)

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Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Tabs switching Bug 2

Plugin Contributor HT Plugins
(@htplugins)

4 years ago

Hello @adamkolenda

Thanks for contacting us.

With due respect, we have investigated our plugin from top to bottom but didn’t find such issues.

We also checked your screencast link but unfortunately, it’s not working.
screenshot: https://prnt.sc/0acg2Zs6H4o4

Would you please provide the link again?

Best regards,
HT Plugins

Forum: Plugins
In reply to: [WishSuite - Wishlist for WooCommerce] Update custom count template html via AJAX

Plugin Author HT Plugins
(@htplugins)

4 years ago

Hello @harrisric

Hope everything is going well 🙂

It’s been more than 5 day since we replied to you. We are assuming that you have managed to solve the issue.

That’s why we would like to mark this topic as “Resolved“. In case you need any further assistance, don’t hesitate to let us know.

We’ll definitely help you with that.

Kindest regards,
HT Plugins

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] How can I stop the WC: add-to-cart button from redirecting to product page

Plugin Contributor HT Plugins
(@htplugins)

4 years ago

Hello @sirotwo

We, ve implemented ajax submission in our plugin.
Please update the plugin in the latest version.
Now it will not be redirected to the single product page.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HashBar - Announcement, Notification Bar & Popup Campaign] Notification bar hiding back to top button

Plugin Contributor HT Plugins
(@htplugins)

4 years ago

Hello @himalden1

You are most welcome.
If we can be of any further assistance, don’t hesitate to reach out. Our support team will definitely help you with that.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HashBar - Announcement, Notification Bar & Popup Campaign] Notification bar hiding back to top button
Plugin Contributor HT Plugins
(@htplugins)

4 years ago
Hello @himalden1

Thanks for contacting us.
Just add the custom CSS given below. Hopefully, the problem will be fixed.
```
.sh-back-to-top {
    bottom: 67px;
}
```
Best Regards,
HT Plugins
Forum: Plugins
In reply to: [ShopLentor – All-in-One WooCommerce Growth & Store Enhancement Plugin] Wishlist icon visible above other elements

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hi @duleekbellewstownparish

Thanks for clarifying this.
You can solve the problem, simply by using the following CSS in the style.css file of your theme or in the customizer.

.wishsuite-shop-top_thumbnail { z-index: 99; }

Kindest regards,
Support Team

Forum: Reviews
In reply to: [Extensions For CF7 (Contact form 7 Database, Conditional Fields and Redirection)] Plugin redirections does not work properly

Plugin Author HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @bewisercoding

The pleasure is all ours. Thank you so very much for your kind support.

We highly appreciate it. If we can be of any further assistance, don’t hesitate to reach out. Our support team will definitely help you with that.

Best wishes,
Support Team

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] How can I stop the WC: add-to-cart button from redirecting to product page

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @sirotwo,

Actually, the recommended way is to implement the ajax submission.
We are thinking bout it. Hopefully, in the future update, we will implement this.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Elementor keep spinning

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @hzvebtech

We’ve checked our plugin but didn’t find such issues.
Would you please visit this link below? There are several steps to troubleshoot and resolve this kind of issue.
https://elementor.com/help/elementor-widget-panel-not-loading/

If the problem still persists, please contact us here https://hasthemes.com/contact-us/
That way you could get support from us more quickly as the developer of this plugin handles all the tickets over there.

Thanks!

Forum: Reviews
In reply to: [Extensions For CF7 (Contact form 7 Database, Conditional Fields and Redirection)] Plugin redirections does not work properly

Plugin Author HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @bewisercoding

We are extremely sorry for the inconvenience you had. Please accept our sincere apologies. It was quite an unexpected issue.

We have thoroughly investigated each and every part of our plugin and figured out what exactly was causing the issue.

Also, we have fixed the issue and released an update of our plugin. Would you please update the plugin to the latest version?

Hopefully, it will solve the problem.

Note: We appreciate your feedback, but if you had reached out to us before giving us a bad review, then we could have gotten the opportunity to check what was the problem that you encountered and assisted in fixing that.

Best wishes,
Support Team

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] How can I stop the WC: add-to-cart button from redirecting to product page

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @sirotwo

Thank you very much for reaching out to us 🙂

If you enable the ‘Show quantity’ option, it will be redirected to the single product page. Without the quantity field, the add to cart button works with Ajax and that is the woo-commerce default process for add to cart button.

Currently, the feature ‘ajax add to cart with quantity field’ is not available in our plugin. We will think about it in the next update.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HT Easy GA4 - Google Analytics WordPress Plugin] Multiple properties

Plugin Author HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @creoideas

Thank you so much for getting in touch with us.
This option is currently not available.

Best regards,
HT Plugins

Forum: Plugins
In reply to: [ShopLentor – All-in-One WooCommerce Growth & Store Enhancement Plugin] Horizontal Filter – Complete name does not appear Category

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @fab17an,

We have checked the issue with Astra theme, But we haven’t found this issue.
It seems this problem lies in your another third-party plugin.

However, for detailed solution, you can contact our support team at https://woolentor.com/contact/

We’ll definitely assist you with this.

Best regards,
HT Plugins

Forum: Plugins
In reply to: [ShopLentor – All-in-One WooCommerce Growth & Store Enhancement Plugin] Remove the quick view button completely

Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago

Hello @wikashbehari,

Thank you very much for reaching out to us.

Sorry to hear about the inconvenience you had.
You can manage button height from here: https://tppr.me/4dCMM
If you unable to fix the issue, you can contact our support team at https://woolentor.com/contact/

We’ll definitely assist you with this.

Best regards,
HT Plugins

Forum: Plugins
In reply to: [ShopLentor – All-in-One WooCommerce Growth & Store Enhancement Plugin] WL: Universal product layout – image quality is bad!
Plugin Contributor HT Plugins
(@htplugins)

4 years, 1 month ago
Hello @cathykask

Thank you very much for reaching out to us.
Sorry to hear about the inconvenience you had.

This sort of problem is usually caused for uploading low quality images.
You are recommended to use images with the size of 1000X1000.

If the issue exists after you make changes, you can contact our support team at https://woolentor.com/contact/

We’ll definitely assist you with this.

Best regards,
HT Plugins
- This reply was modified 4 years, 1 month ago by HT Plugins.
- This reply was modified 4 years, 1 month ago by HT Plugins.

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