HT Plugins
Forum Replies Created
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Hello @nicola-tweed ,
Thanks for your response.
It’s great to know that you have found our plugin to be helpful and easy to use.
Sorry to say that, but as of now, there is no hook available to add extra fields in the registration form.
Don’t worry, we’ve taken this into our consideration and will try our best to implement this feature in the next update of our plugin.
During this time, your cooperation will be truly appreciated.
Kindest regards,
Support TeamHello @nicola-tweed
Thank you very much for reaching out to us 🙂
Unfortunately, this feature is not available in our plugin at this moment.
Best regards,
Support Team`Hello @aminul Sarkar,
Please make sure that you are using the latest version of the WooCommerce plugin.
However, as you have said, we will still look into the issue in the plugin and if we find the error, we will definitely take prompt action to resolve it in our next update.
Best regards,
Support TeamHi @jojo29
Thank you so much for reaching out to us 🙂
Please follow the screenshot below to align the text in the center.
screenshot: https://prnt.sc/23t3ozf
If the issue still persists. Please contact us here https://hasthemes.com/contact-us/
That way you can get support from us more quickly as the developer of this plugin handles all the tickets over there.Thanks!
Hello @studiobagom
We sincerely apologize for the inconvenience you encountered while using the plugin.
We can notice that there are 3 buttons that have been added from third party plugin. And, the other one has been added from WooLentor.
Please have a look at it: https://i.imgur.com/LKYuhnn.png
In this regard, you are suggested to deactivate the 3 buttons from the third party plugin or use custom CSS to hide them.
In case you are unable to do it, feel free to contact our support team at https://hasthemes.com/contact-us/ and we’ll help you!
Kind regards,
Support TeamHello @ching163
Your are most welcome. We are so glad to know that your issue has been solved.
If you need any further assistance, please don’t hesitate to reach out. We’d love to assist you.Best wishes,
Support TeamHello @ching163
We have fixed the issue. Please update the plugin to the latest version, and hopefully you will not face this issue any more. If you have any questions about this or anything else, please do not hesitate to contact us again.
Best regards,
Support TeamHi @ching163,
Thanks for reaching out to us! We’re sorry, you’re experiencing this issue. We will take a look at the issue you are experiencing and get back to you as soon as possible.
Thanks!
Hello @jazzu
You are instructed to add the CSS in the following way. In case it doesn’t help, reach out to our support team for solution.
.product-slider .slick-dots {
top: 30% !important;
}[Check the screenshot: https://i.imgur.com/ifBeCt2.png ]
https://hasthemes.com/contact-us/
Our support team will definitely assist you with that.
Kind regards,
Support Team`It seems that you have tried to modify the SHOP PAGE directly, which is not the right way in fact.
All you need to do is create a template and then select a template from here. Look at the screenshot: https://i.imgur.com/Xaxdw6K.png
Hopefully, it will help you solve the problem.In case the issue persists, please create a ticket on our support website.
https://hasthemes.com/contact-us/
Our support team will definitely assist you with that.
Kind regards,
Support Team`Hello @jazzu
From here, you can select separate templates for shop page and category page.
Look at the screenshot please: https://i.imgur.com/yFSJDkX.png
We hope it will help you.
In case you can’t still resolve the issue,please create a ticket on our support website.
https://hasthemes.com/contact-us/Our support team will definitely assist you with that.
Kind regards,
Support Team- This reply was modified 4 years, 6 months ago by HT Plugins.
Forum: Reviews
In reply to: [HT Menu - WordPress Mega Menu Builder for Elementor] not workHello @shtonmoy
Thanks for your feedback.
If you had reached out to us and told us what exactly the issue was, we could have assisted you in solving that.
Could you please create a ticket on our support website?
https://hasthemes.com/contact-us/
Our support team will definitely assist you with the issue you encountered.
Kind regards,
Support TeamForum: Plugins
In reply to: [HT Slider For Elementor] Remove mosemove eventHello @jpicao
Thank you very much for reaching out to us.
We have already added an option in our plugin to stop the slides from sliding on mouse move.
For more help, please check the screenshot below:
If you enable the option shown in the screenshot above, the slides will slide when you click the button.
Hope it helps!
Best regards,
Support TeamHello @cocomedia
You are very welcome 🙂
Thanks a lot for your response. Sorry to hear that it is still not working.
It would be great if you create a ticket on our support website.
https://hasthemes.com/contact-us/
Our support team will definitely assist you with that.
Best regards,
Support TeamHi @cocomedia
We are sorry for the inconvenience. There is a option in our plugin to show or hide the open button. Please follow the screenshot https://prnt.sc/1zdsvht
Regarding the 2nd issue, We are going to update the plugin in next 24-48 hours and the problem will be fixed in that update.
Thanks!
