HT Plugins
Forum Replies Created
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Hello @mvsup
Thank you so much for reaching out to us!
We’re sorry, you’re experiencing this issue.
We will take a look at the issue you are experiencing and get back to you as soon as possible.Best Regards,
Support TeamHello @david457
Thank you so much for reaching out to us 🙂
Currently, this feature is not available in our plugin.
We are going to update the plugin in the next 24-48 hours.
A filter hook will be added in the upcoming update, through which you can achieve this feature.Best Regards,
Support TeamHello @jakirmithunbd,
Thank you very much for contacting us 🙂
It seems that you are talking about the pro version of the plugin.
With due respect, we’d like to inform you that this support forum is meant to provide support for the free version of the plugin only.
Since you are using the pro version, would you please contact us on our website with the order ID or purchase code?
https://woolentor.com/contact/
Our support team will definitely assist you with that.
Kindest regards,
HT Plugins@sietssoo Thank you very much for your kind response 🙂
Hello @mstudioil
You are very welcome 🙂
Please watch the following video:
https://screencast-o-matic.com/watch/c3VvQkVDZZd
Hopefully, it will help you understand.
Kind regards,
Support TeamHello @sietssoo
We are extremely sorry for the inconvenience you had.
Actually, we haven’t thought about adding support for CPT earlier. Thanks a lot for your valuable suggestion.
There is no function available right now where you can add your CPT to an array. That’s why it’s our earnest request to you to give us some time.
Best regards,
Support TeamHello @kaushik06
You are so very welcome.
Yes, of course. Please don’t hesitate to reach out if you need any assistance with this.
Best of luck,
Support TeamHello @maniacsclimbing
Thank you so much for the lovely words.
Keep supporting us like this which motivates us to improve the quality of the plugin as well as ensure better customer support.
Feel free to contact us anytime if you encounter any issues in the future.
We will be happy to help you.
Best Regards,
Support TeamThank you so much for reaching out to us 🙂
We checked the issue properly and noticed that the issue actually comes from another plugin. See the screenshot: https://prnt.sc/26jf2ks
Please disable the plugin and check it again.If the issue still persists. Please contact us here https://hasthemes.com/contact-us/
That way you can get support from us more quickly as the developer of this plugin handles all the tickets over there.- This reply was modified 4 years, 4 months ago by HT Plugins.
Hello @rajibms
Thank you so much for reaching out to us 🙂
Please follow the screenshots below.
screenshot1: https://prnt.sc/26icesa
screenshot2: https://prnt.sc/26icorj
If the issue still persists. Please contact us here https://hasthemes.com/contact-us/
That way you can get support from us more quickly as the developer of this plugin handles all the tickets over there.Thanks!
- This reply was modified 4 years, 4 months ago by HT Plugins.
Hello @kaushik06
We have checked your website and found that the issue is not coming from our plugin. You can contact your theme developer to fix this issue.
Screenshot:
I would recommend you to check these two articles
1. https://web.dev/optimize-cls/
2. https://gtmetrix.com/cumulative-layout-shift.htmlThank you.
Hello @kaushik06
We have checked your website and found that the issue is not coming from our plugin. You can contact your theme developer to fix this issue.
Screenshot:
I would recommend you to check these two articles
1. https://web.dev/optimize-cls/
2. https://gtmetrix.com/cumulative-layout-shift.htmlThank you.
Forum: Plugins
In reply to: [Ever Compare - Products Compare Plugin for WooCommerce] PHP errorHello @roadlink
Sorry, but we are not seeing any errors from our end.
It would be great if you contact our support team from here:
Our support team will definitely assist you with this.
Best regards,
HT PluginsHello @joefxd
Sorry for the inconvenience,
This feature is currently unavailable. However, we will try to add this functionality to this plugin in the future.Kindest regards,
HT Plugins- This reply was modified 4 years, 4 months ago by HT Plugins.
- This reply was modified 4 years, 4 months ago by HT Plugins.
Hello @pacientul23
Thank you very much for reaching out to us.
Unfortunately, the option to set a custom template for the single page of custom post types is not available in our plugin at this moment.
Don’t worry, we’ll try to implement this feature in the future update of our plugin.
Best regards,
Support Team