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Viewing 15 replies - 1 through 15 (of 209 total)
  • Thread Starter WorkinWP

    (@iguanamom)

    Hi,

    this is definitely the right plugin. I clicked on the link to the ww.wp.xz.cn under the installed plugin and this is it! I’ve been experimenting more with this and when I created the ‘free account’ for TrustIndex, they automatically put you on the FREE TRIAL which of course gives you all of the lovely options that you won’t get with the account once it expires after 7 days. One of the most important one being that you won’t get auto updates to your google reviews. It is also defaulting to going to the Trust Index review site instead of Google. I found where you can change that but no matter how long I wait or how many times I clear the cache, it still goes to Trust Index site. I even found one option to not show it at all and it still appears on my site. (Under the ‘Based on 19 reviews’ link.)

    It appears it also creates another link in the WP Admin called ‘TrustIndex.Io’ where you get the shortcode from and that plugin is ‘Widgets for Google Reviews.’ These are intertwined somehow as I don’t recall installing two different plugins. Maybe when I created the FREE ACCOUNT on Trustindex it connected me somehow?

    For grins, I went back to the default shortcode within the plugin on the site [trustindex no-registration=google] and it showed me the old reviews again from 11 months and back, none of the new ones. I thought I could just get away with showing new ones we’ve received on Google but no, of course not.

    So I get it, you want people to pay for updating the reviews and seeing the most current ones. I’ll see if the client wants to pay for this. We do like the email it sends out for ratings, but not sure if that is also going to stop? I have two more days to find out! Thanks.

    Thread Starter WorkinWP

    (@iguanamom)

    I looked deeper into the plugin and came across a section where they were talking about creating that free Trusindex account and it said that WordPress does not automatically update the google reviews (!?!?!) but a ‘business account’ does. That made it sound like it wasn’t free. But I went in there anyway and chose the same widget and inserted that shortcode instead and right away the few new ones appeared. So for anyone reading, this free plugin will show your existing reviews but won’t update new ones. The shortcode was completely different within the Trustindex account than the plugin on WordPress. Whether new ones will really populate from here on out is yet to be seen, but I assume they will. I also don’t know if they will force me to update to a paid account after some time and then my reviews will not update again. Probably…

    Thread Starter WorkinWP

    (@iguanamom)

    Thanks for that. But to clarify, it never was like that before. I looked on all the sites (after realizing this issue) and nothing was set in that field before the update was done and the column was all in one on mobile, not 3 or 4 as the desktop version that it was hard set to. So something definitely changed after this update. It happened on every single site running this theme.

    Thread Starter WorkinWP

    (@iguanamom)

    Definitely not a cache problem, happened on all of my sites running this theme. The value was blank under mobile column and I assume the default used to be ‘1’, possibly on the back end (and showed it to be empty in customizer). But now it must be set to ‘4’ or takes what’s in the PC value as a default (even if it’s not shown). I had to force it to ‘1’ to correct all of them.

    Thanks

    Thread Starter WorkinWP

    (@iguanamom)

    It appears in the Customizer for footer widgets under mobile, it was blank. I set it to 1 and that fixed it.

    Thread Starter WorkinWP

    (@iguanamom)

    @nikolaiii no problem!

    Thread Starter WorkinWP

    (@iguanamom)

    @nikolaiii think they fixed this on the next update but it wasn’t anything…this happens sometimes with plugins. Wasn’t anything to worry about.

    Thread Starter WorkinWP

    (@iguanamom)

    Since the author never responded, I dug deeper after updating to the newest version of the plugin which was still cutting off the headers. Within this theme you can modify the headers yourself for each page they’re on so I went in and re-adjusted everything to fit correctly. Had to be modified for mobile because of a picture I had to the right in the header.

    Thread Starter WorkinWP

    (@iguanamom)

    Hi, any update on this yet? Thanks.

    Thread Starter WorkinWP

    (@iguanamom)

    @iankusht thanks for your reply here. I did as you suggested for all of those things but before I went to click save again on the permalinks, I wanted to see if it worked without having to do that again (I did it the last time I was in the site when I started this thread) and it didn’t load. I went into permalinks and clicked save and of course it worked. I got out of the footer section, went somewhere else on the site and back to the footer edit and it loaded again.

    IDK what makes it stop working or if this fixed it for good, but I’ll know when I try again in the future. I’ll keep that support link handy in case it doesn’t.

    Thanks!

    Thread Starter WorkinWP

    (@iguanamom)

    Disregard this, I ended up using Mailchimp’s popup form and it worked flawlessly. It could’ve been that you need Elementor Pro as I found a spot within there that wanted the MC API again (NOT in the free version). I had to move on to get this done.

    Thanks anyway!

    Thread Starter WorkinWP

    (@iguanamom)

    @riaanknoetze Hey, THANK YOU SO MUCH!!! OMG that was a struggle. You were spot on about the redirects. I went back through the plugins and disabled others I hadn’t before and it ended up being a setting in Yoast SEO under some spot I know I would never have enabled myself that dealt with redirects:

    Remove unregistered URL parametersRemove unregistered URL parameters

    Removes unknown URL parameters via a 301 redirect. E.g.,https://www.example.com/?unknown_parameter=yeswill be redirected tohttps://www.example.comNote that the following commonly-used parameters will not be removed: gclidgtm_debugutm_campaignutm_contentutm_mediumutm_source, and utm_term.

    After disabling that (a couple of times to be sure) that let me see the BACS order page. Wow. You are a genius! Buy you a coffee (or something a little harder? lol). I probably would never have figured that out. I first went through .htaccess because I knew I had some things in there but even setting it to default made no difference. THANK YOU THANK YOU!!! And thanks also for the fast response here. I truly appreciate you 🙂

    Thread Starter WorkinWP

    (@iguanamom)

    It turned out being a setting in Yoast SEO that was somehow enabled. Disabling it fixed it.

    Remove unregistered URL parametersRemove unregistered URL parameters

    Removes unknown URL parameters via a 301 redirect. E.g.,https://www.example.com/?unknown_parameter=yeswill be redirected tohttps://www.example.comNote that the following commonly-used parameters will not be removed: gclidgtm_debugutm_campaignutm_contentutm_mediumutm_source, and utm_term.

    Thread Starter WorkinWP

    (@iguanamom)

    Update:

    I ran across this piece of code, which I added and included ‘guest’, however it didn’t make a difference in showing the final BACS payment page. I did log in as an editor and it showed it but it probably would’ve done it anyway. So it appears the issue lies in the fact that someone has to be logged in to see the final BACS payment page for some reason.

    // Enable BACS payment method for customers, shop managers and administrators

    function bacs_payments( $available_payment_gateways ) {

    $user = wp_get_current_user();

    $allowed_roles = array(‘customer’, ‘administrator’, ‘shop_manager’); if (!array_intersect($allowed_roles, $user->roles )) { if (isset($available_payment_gateways[‘bacs’])) { unset($available_payment_gateways[‘bacs’]); } }

    return $available_payment_gateways; }

    add_filter(‘woocommerce_available_payment_gateways’, ‘bacs_payments’, 90, 1);

Viewing 15 replies - 1 through 15 (of 209 total)