imagifysupport
Forum Replies Created
-
Hi there,
Thanks for the question!
If you need to change the filename of an already uploaded and optimized image, the best approach is:
- First, restore the image to original from Imagify (this brings back the unoptimized version)
- Then, rename it or any other change required
- Upload it again with the new name
We do not recommend making changes directly to an already optimized image, as it can cause issues with the image metadata and optimization records. This helps keep things clean and avoids any unexpected behavior.
Let me know if you need help with that.
Hi @collinslad,
Thank you so much for recommending and using Imagify! We’re thrilled to hear this 🙂 .
Best regards,
The Imagify teamHi @ahmetbilgic,
Thank you so much for choosing Imagify and for your wonderful review and rating! 🙂
Have a wonderful day,
The Imagify teamHi @zvezdycomua,
Thank you for sharing your thoughts.
We understand the 20MB free quota may feel limited, though it’s meant to give a fair trial of the service before committing.
If you experienced any issue during registration or had doubts about how the quota works, please feel free to reach out to our support; we’ll be happy to assist.
Hello @bepos,
Thank you very much for your review and for sharing your feedback – we really appreciate it!
Have a wonderful day,
The Imagify teamHello @uwwijnman,
Thank you so much for your wonderful review and for choosing Imagify! 🙂
We wish you a wonderful day and a great weekend ahead,
The Imagify teamHello @jodeko,
That’s wonderful to hear! Thank you so much for choosing Imagify and for taking the time to share your review!
Have a wonderful day,
The Imagify teamHello @ajannaret,
Thank you very much for choosing Imagify and for taking the time to leave a review!
We wish you a wonderful day,
The Imagify teamHello @ncitryit,
Thank you so much for choosing Imagify and for taking the time to rate our plugin! We really appreciate your review.
Have a wonderful day,
The Imagify teamHi,
Thank you for sharing your review.
For the first point, feel free to reach out to our support team, and we’ll be happy to check this further for you.
As for the bulk optimization, sometimes it may relate to how quota is consumed or how many thumbnails are registered on your site. If you ever need help looking into it, we’re always here.
We appreciate your feedback.
Hello,
Thank you for contacting us.
Yes, Imagify is compatible with the latest PHP version.
If you experience any issue, please feel free to reach out.
Best Regards,Hi,
As the issue is resolved now, I am closing this thread.
Best Regards,Hello @ashutoshsahu,
I have followed up on your ticket twice: https://shottr.cc/s/1r9L/SCR-20250625-vlu.png but have not received any responses.
I look forward to your response to the ticket so that we can resolve the issue.
Best Regards,Hello,
As we didn’t hear from you, I’m marking this as resolved.
Feel free to follow up or open a new thread if you need any assistance.
Best Regards,Hi Ashutosh,
I received your ticket and will be following up there.
Best Regards,
