IQComputing

Hello,

Thanks for bringing this to our attention. We’ll look into updating this with the next version update. Should we find that this is not an optimal change we’ll report back here with an explanation as to why. Have a wonderful rest of your week!

Hello,

It’s been a few days since we’ve last heard from you regarding this issue. We’ll mark this thread as resolved for now but should you have any questions you may always reply back to this thread and we can assist you further.

Hello,

Google requires specific white-listed parameters when setting up your reCaptcha key. From the FAQ

localhost domains are not supported by default. If you wish to continue supporting them for development you can add them to the list of supported domains for your site key. Go to the admin console to update your list of supported domains. We advise to use a separate key for development and production and to not allow localhost on your production site key.

We suggest whitelisting the local IP (127.0.0.1) and the root local development URL. I.E. if your local URL is localhost you would add localhost. If you’ve added a local virtual host you would need to add that virtual host URL too.

Hopefully the above solves your issue. Should you have any other questions please reply back to this topic. Have a wonderful rest of your week!

Hello,

We’ve installed and tested against the NextGen Gallery and couldn’t replicate any issues in the 2017 WordPress Theme. We do see that the reCaptcha is now displaying on your website. If you would like to center the reCaptcha you can add the following to:

WordPress Admin Panel -> Appearance -> Customize -> Additional CSS

.wpcf7-recaptcha > div {
	margin: 0 auto;
}

We’ll look at adding an option for this in the future.

Should you have any other questions please reply back to thread and we can assist further. Have a wonderful weekend!

Hello,

Looking at the page source I’m not seeing where it’s added the api.js script that is necessary for the captcha to run. I would verify the following:

1) Ensure that the reCaptcha plugin is configured properly and that your domain is whitelisted with the API keys.

2) If google.com is blocked at your location you can use this plugins settings to have the API use recaptcha.net instead.

If possible, verify that the theme is called wp_footer() properly as this is necessary for the plugin to add scripts.

Should nothing else above be helpful you can try to safely disable all the plugins and revert to a default theme:

– Take a full backup of your theme and database ( you should be doing this regularly regardless of issues, backups are great! ). Install the WordPress Health Check & Troubleshooting plugin. This will allow you to safely ( just for your logged in user ) disable all plugins except Contact Form 7 and This plugin to see if the issue persists. It will also allow you to switch to a default theme to see if the issue lies with the theme itself. At which point you can enable plugins until you find the one causing issues.

Since the core reCaptcha script is not being added I would assume it’s a theme issue. Please check the above and report back what you find out. We’re here to help! Have a wonderful rest of your week!

Hello,

We believe we found the root cause. If we view the source of the linked page and scroll to the very bottom, something is replacing your domain name in script URLs so that they’re relative to the root directory. By default, WordPress adds fully qualified URLs to scripts regardless if it’s on your domain or not. Since that’s not happening here something is interfering as /recaptcha/api.js will not be found locally on your server and is kept on Googles servers.

We recommend installing the WordPress Health Check & Troubleshooting plugin to safely disable plugins and revert to a default theme for only your logged in user. For more information please read their documentation but it’s a very helpful plugin to help narrow down what’s causing this type of thing. When in troubleshooting mode you’ll need to ensure that Contact Form 7 and reCaptcha v2 for Contact Form 7 is enabled.

Hopefully you find the above helpful but should you have any additional questions you may reply back to this thread and we can assist you further. Have a wonderful weekend!

Hello,

It looks like the 2nd reCaptcha is using the compact version. There’s an attribute when inserting the reCaptcha which is will provide a compact version, it looks like this:

[recaptcha size:compact]

If you do not want the compact version of reCaptcha you can remove the size attribute entirely:

[recaptcha]

Hopefully the above helps. Should you have additional questions please reply back to this thread and we can assist you further. Have a wonderful rest of your week!

We’ve recently published version 1.2.2 of the plugin which should fixed the translation issues noted above. Should you find this not to be the case, find other places where translations are necessary, or have any other questions please reply back to this thread and let us know. We’ll mark this thread as resolved for now. Thanks again and have a great week!