IQComputing

Hello,

As we have not heard back from you we will mark this thread as resolved. Should you continue to have issues or have any further questions please reply back to this thread and we may look into your issue further. Have a wonderful rest of your week!

Hello,

Viewing your link we do not see the issue you describe. We did notice that you do have the A3 Lazy Load plugin installed. Unfortunately, there’s an issue with their plugin that loads items in noscript tags. We’ve attempted to bring this issue to the developers attention through their support forums and direct contact through their website but have had no response.

User eastlight100 suggests…

…turn off ‘Lazy Load Videos and iframes’ within the settings.

https://ww.wp.xz.cn/support/topic/no-longer-seems-to-work-since-contact-form-7-updated-to-5-1-3/#post-11604254

Unfortunately, this is not an issue we can fix on our end and needs to be addressed with A3 Lazy Load plugin. Hopefully the above helps you find a resolution. Have a wonderful rest of your week!

Hello,

Normally, Google does not load reCaptcha through an iframe but dynamically via JavaScript. The iframe is for users ( or spambots ) who decide to view your website with JavaScript disabled, they will still be met with a reCaptcha test through the iframe from Google.

Some things to verify and make site:

1) The reCpatcha keys set in the Google Console are reCaptcha v2 checkbox and your domain is whitelisted under the API keys.

2) In the plugin settings ( WordPress Admin -> Contact -> reCaptcha Version ) the selectbox has “reCaptcha Version 2” selected and saved.

3) Your contact forms have the [recaptcha] shortcode tag.

If you’ve verified the above the next step would be to rule out any theme or plugin conflicts using the Health Check & Troubleshooting plugin. Additionally, a website URL with a form where you expect a reCaptcha for us to look at would be very helpful.

Hopefully the above helps solve your issue. We’ll leave this thread as unresolved for a few days or until we hear back from you. Should you have any questions regarding the above please reply back to this thread and we may assist you further.

Hello,

We haven’t heard back from you regarding this issue so we’ll mark this thread as resolved for now. If you find that your issue is not resolved and need further assistance please reply to thread thread with further information.

Hello,

If you have this plugin installed and activated on the Network you should see an option whenever you’re viewing the Network Admin ( where you can view all the websites ). Then under Plugins should be an additional option called “WPCF7 reCaptcha Settings”. As the image below suggests this can only been seen when viewing the plugins as a Network Admin:

View post on imgur.com

It may be possible that your current user is not the Network Admin, you are not viewing Network Admin page, or a plugin is conflicting with ours. Our suggestion would be to ensure that you can see the “Sites” menu item whenever you’re logged in ( on the left-hand side ) and that both our plugin and Contact Form 7 is installed and active. Additionally, you can install the WordPress Health Check & Troubleshooting plugin to ensure it’s not a theme or plugin conflict. If you find that it is a theme or plugin conflict, please report back here and we can look into solutions for a future update.

Hopefully the above helps you find a solution. Should you have any questions please reply back to this thread. Have a wonderful rest of your week!

Hello,

We would expect to see https://www.google.com/recaptcha/api.js in the source code of the website but we do not see it. It’s difficult to say what would be causing this issue simply looking at the website and would require some debugging. The issue could be a theme or plugin conflict. We suggest installing the Health Check & Troubleshooting. This will allow you to disable plugins and revert to a default theme until the issue is solved. Once you find the conflicting plugin or theme we can look further into why that conflict occurred and if there’s anything we can do on our end to prevent that from happening.

Hello,

Looking at the source is appears that the site is still loading v=3.0 which could mean that the plugin hasn’t been specified to use version 2.0. See the linked image below:

https://ps.w.org/wpcf7-recaptcha/assets/screenshot-1.jpg

Additionally, there’s a console error that jQuery is not defined which should be loaded before the reCaptcha script. Maybe make sure the theme has both wp_head() and wp_footer() functions in the expected places. If you’ve updated to the latest version (v1.1.9) of this plugin it specifies jQuery as a requirement:

wp_register_script( 'google-recaptcha', $url, array( 'jquery' ), '2.0', true );

We’ve also tested this using the most basic/bare custom theme to ensure this works as expected.

Regarding your linked image, using the setup_theme hook our plugin removes the contact form 7 hook and replaces it with our own:

remove_action( 'wp_enqueue_scripts', 'wpcf7_recaptcha_enqueue_scripts', 10 );
add_action( 'wp_enqueue_scripts', 'iqfix_wpcf7_recaptcha_enqueue_scripts', 10 );

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We suggest going through the installation instructions once more to ensure all the settings are set: installation instructions

1) Ensure you have the correct v2 API keys
2) Ensure that the v2 API keys are set in the Contact Form 7 reCaptcha box
3) Ensure that Version 2 is selected in the plugin settings select box

If you’ve tried the above and continue to run into the same issue we suggest switching to a default theme such as Twenty Nineteen to ensure the issue is not theme specific. If you’ve switched to a default theme and continue to run into the same issue we then suggest disabling plugins to ensure it’s not a plugin conflict.

– – – – – – – – – –

It’s a lot of information but we hope one of the above suggestions solves your issue. We’ll leave this thread open for a few days or until we hear back from you. Should you continue to have issues or have any additional questions please reply below. Have a wonderful rest of your week!