IQComputing
Forum Replies Created
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Hello @gosergeys
So far, we’ve encountered no issues with update 1.3.7. If you have an issue, we recommend opening your own support thread and linking the website with the form that is having this issue.
We also recommend installing the WordPress Health Check & Troubleshooting Plugin. Doing so will allow you to safely disable plugins and revert to a default theme. You may read over their documentation for more details. Using this method, you can narrow down any conflicts with other plugins or themes. If this does turn out to be the case, you can report back here and let us know, and we can look into working with that plugin or theme developer to find a solution.
Finally, you can always find older version of a plugin in the plugins Advanced section. In the “Advanced Options” section, toward the bottom is a select box with all the different plugins version you can select to download. Hopefully, using the information above, you’re able to find a resolution to your issue.
Hello @ciwib,
Our apologies for the inconvenience. We were able to install the free CatchEvolution theme but the reCaptcha here appeared as expected, no JS errors or PHP errors to report. We’ve also tested this on many of the default TwentyX themes that WordPress ships with and could not replicate this reported issue.
We would love to see the page with the updated plugin in place so that we could view the page source to give us more information as to what scripts are loading, when, and where but we also understand this is a large ask since it breaks your contact form.
The next step would be to install the WordPress Health Check & Troubleshooting Plugin. Doing so will allow you to safely disable plugins and revert to a default theme. You may read over their documentation for more details. Using this method, you can narrow down any conflicts with other plugins or themes. If this does turn out to be the case, you can report back here and let us know, and we can look into working with that plugin or theme developer to find a solution.
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@abhidesh128 We tested this plugin with Autoptimize in mind and could not replicate the reported issue. This image appears to have other Javascript errors not related to this plugin, such as issues with
admin-bar.min.jsandrocket-loader.min.js. Other Javascript errors could interfere with or prevent the reCaptcha Javascript from running. We recommend following the instructions above regarding the WordPress Health Check and Troubleshooting Plugin to help narrow down the root cause of the issue.Additionally, we recommend creating a separate topic for your issue so that it’s easier for all parties to follow. You may also link your website in the topic provided field so that we may view the page source, which may give us some insight into what’s going on.
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We are missing some piece of the puzzle here that’s preventing us from replicating and patching this issue. Hopefully, using the recommended tool above, you both are able to narrow down the root cause of the issue, and we can provide a patch post-haste.
Hello,
We have pushed an update to the plugin, which should fix any issues with the Full Site Editor feature in the TwentyTwentyTwo theme. Hopefully, this solves your issue but if you find that it does not please reply back to this thread and we will investigate further. Have a wonderful rest of your week!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] reCaptcha with Conditionals Fields for CF7Hello,
We’ve added version 1.3.6, which can be selected and downloaded at the bottom of this page:
https://ww.wp.xz.cn/plugins/wpcf7-recaptcha/advanced/
This new version should fix the conflict with Conditional Tags for Contact Form 7. We will release this version publically on Monday after the upcoming American holiday. If you have any questions regarding this update or issues installing it, please reply back to this thread, and we will assist you further. Have a wonderful rest of your week!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Need Help, Captcha Not AppearingHello,
There doesn’t appear to be any Contact Form 7 form on the page that you’ve linked. Could you provide some instructions on viewing the Contact Form 7 form on the provided page?
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Captcha widget is invisibleHello,
Are you certain your theme uses
wp_footer()andwp_header()in your footer and header files, respectively? Do note that these functions are different than theget_heaer()andget_footer()functions you’ve mentioned above. Thewp_*()functions call enqueued scripts and looking at your website’s source we are not seeing the references to the required files that make the reCaptcha work. We expect to see files for:wpcf7-recaptcha-controls.js
recaptcha/api.jsNeither of which are found. Hopefully, you’re able to modify your theme to add in the above function calls. Should you have any other issues, questions, or need further assistance, please reply back to this thread, and we can help further. Have a wonderful rest of your week!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Change reCaptcha languageHello,
Unfortunately, the “I’m not a robot” and the image challenge text is part of the reCaptcha iframe on Google’s side, which we don’t have access to change. Google does translate this text based on the website’s set language through Settings. The text is only translatable though, and not something Google allows us to change through their API.
Hopefully, the above answers your questions. Should you need further assistance, please reply back to this thread, and we can assist you further. Have an excellent rest of your week!
Thanks, @rikkerdt,
You can generally see these errors in your browser’s Developer Tools. Every browser should have them. More information on opening your Developer Tools can be found via the Handbook link below:
Unfortunately, even with the provided form shortcodes, we’re still unable to replicate this issue. We suspect it has something to do with the theme but cannot pinpoint the exact cause of the error.
We recommend taking a backup of your website, understanding how to do a restore, and installing the WordPress Health Check & Troubleshooting Plugin. This plugin will allow you to disable all plugins except the necessary Contact Form 7 & ReCaptcha v2 for Contact Form 7, along with reverting to a default 20XX Theme. For more information, we recommend reading their documentation, it’s a very nifty and helpful plugin! Using this plugin, you may be able to narrow down if it’s a plugin conflict or a theme conflict.
Hopefully, using the linked tool above, you’re able to narrow down and solve your issue. Should you find what the root cause is, we would love to know. Otherwise, if you have any questions, you may reply back to this thread, and we can attempt to assist further. Have a wonderful rest of your week!
Hello,
Thank you for verifying that the
wp_head()andwp_footer()functions are in the proper places. We suspect there may be some invalid HTML in the document. The reCaptcha script is coming back with the following console error:Error: reCAPTCHA placeholder element must be empty
This error has cropped up twice recently, but we cannot replicate it under any circumstances. Could you paste the
[recaptcha]script you’re using to see if there may be any malformed attributes?Hello,
When viewing the provided page we expected to see references to
wpcf7-recaptcha-controls.jsin the page source. Could you verify that your theme useswp_head()in the header andwp_footer()in the footer files respectively?Otherwise, could you verify the installation steps and that you’ve selected ReCaptcha v2 under Contact > ReCaptcha Version in the admin panel?
Hello,
We suspect something is wrong with the control attributes being added. If we inspect the form, we can see that for some reason, the
<noscript>tag is inside the<span>ReCaptcha control. Looking at this plugin’s ReCaptcha code, this shouldn’t be.// wpcf7-recaptcha/recaptcha-v2.php LN 112 // ReCaptcha Control. Closed and empty. $html = sprintf( '<span %1$s></span>', wpcf7_format_atts( $atts ) ); // Generated <noscript> tag, after the defined control. $html .= iqfix_wpcf7_recaptcha_noscript( array( 'sitekey' => $atts['data-sitekey'] ) );We also see an additional attribute is added to the reCaptcha control, a
data-callbackwhich may not be terminated property causing a run-on. That is a guess, but something outside this plugin is causing the controls<noscript>tag to jump inside the controls ReCaptcha<span>tag, which should be empty.Unfortunately, you will need to do some debugging on your end to narrow down the root cause. You may be able to use the WordPress Health Check plugin to safely disable plugins and revert to a default theme which may help narrow down the root cause. Please read their documentation for more information.
Should you have any further questions, you may reply back to this thread, and we can assist further. Have an excellent rest of your week!
Hello,
We usually see this error whenever there are multiple versions of the ReCaptcha script on the same page. Do you have any other plugins that are using reCaptcha? Could you edit your question and add your website link into the URL field so that we may take a look?
Hello,
Looking at the website, the forms here do not seem to be Contact Form 7 forms at all. Which page has the Contact Form 7 form with the reCaptcha?
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Captcha ScriptHello,
Whenever the form tag
[recaptcha]is called, it also enqueued the necessary scripts to make that tag work. It shouldn’t be enqueuing on any other pages unless there is a plugin concatenating scripts. We have looked at a few other websites that use this plugin, and it appears to be working as expected. Scripts are only loaded on the page where this plugin’s reCaptcha is being used.If you edit your question and add in your website link, we could take a look which may give us some more insight on why this is happening.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Doesn’t appear to be workingHello,
Unfortunately, ReCaptcha v2 is not perfect and won’t be able to stop manual spam submissions. It’s generally a deterrent for spambots. If you need a stronger spam prevention solution, we recommend using ReCaptcha v3, built into Contact Form 7.