IQComputing

Hello,

Generally, when we see this kind of issue, it ends up being a theme or plugin conflict. Unfortunately, since the linked website is not publically accessible, we won’t be able to view the issue to see which plugins/theme is installed.

We recommend taking a backup of your website, understanding how to do a restore, and installing the WordPress Health Check & Troubleshooting Plugin. This plugin will allow you to disable all plugins except the necessary Contact Form 7 & ReCaptcha v2 for Contact Form 7, along with reverting to a default 20XX Theme. For more information, we recommend reading their documentation, it’s a very nifty and helpful plugin!

Once you’ve verified that the plugin works on a default install, you can enable your theme, then the plugins one by one until you find the culprit. Otherwise, if you’ve completed the above and continue to run into issues, we recommend double-checking the installation guide.

We were able to install the VW Maintenance Services Theme from the theme repository and were able to view the form and reCaptcha as expected.

Hopefully, with the above, you’re able to narrow down your issue to a specific plugin. Once we know which plugin is causing the issue, we can reach out to their developers or build around the issue on our end. Otherwise, if you can provide any other information to help us narrow down this issue, please reply back to this thread. Have a wonderful rest of your week!

Hello,

It appears that the request may be marked as spam upon submission. This isn’t normal behavior for the plugin, nor could we replicate the issue in any of our tests which leads us to believe there is a conflict somewhere.

1) When deactivating ReCaptcha v2 for Contact Form 7 plugin and removing the [recaptcha] shortcode from the form, does the form submit correctly?

2) Do you have any other Contact Form 7 specific plugins installed or anything custom that may interact with Contact Form 7 submissions?

We recommend installing the WordPress Health Check & Troubleshooting Plugin to help narrow down this issue. This helper plugin will allow you to safely, and for the admin role only, disable/enable specific plugins and reverting to a default theme, which may help troubleshoot this issue. To get a better understanding of what this plugin does and how to use this very helpful plugin, we recommending reading over their documentation, specifically the section on troubleshooting.

If the issue gets narrowed down to a conflict between plugins, we may investigate further to see if we can implement a fix on our end or if we need to reach out to the authors for assistance. Hopefully, with the above, you can narrow down the issue, but should you have any other questions, please reply to this thread, and we can assist you further. Have a wonderful rest of your week!

Hello,

The reCaptcha script uses the site language by default:

'hl' => esc_attr( get_locale() )

It looks like ICL_LANGUAGE_CODE is from WPML. You may be able to use the [locale filter hook](https://developer.ww.wp.xz.cn/reference/hooks/locale/) to supply get_locale() with a different value.

Looking at that script, it does seem fine. We enqueue at priority 9, yours enqueue at priority 11, so it should override ours. We also recommend reaching out to WPML to see what they suggest.

Hello,

You should be able to change the reCaptcha source in the plugin settings. For example, see the screenshot linked below:

https://ps.w.org/wpcf7-recaptcha/assets/screenshot-1.jpg?rev=2153682

The “Select reCaptcha Source” selectbox is where you can set which website the reCaptcha pulls from. Hopefully that helps!

Hello,

I think you may have the wrong support. This plugin is specifically for Contact Form 7. It does not handle adding reCaptcha to the whole site, nor does it work with Invisible ReCaptcha. Unfortunately, you won’t be able to disable Invisible ReCaptcha from Google itself; you will need to disable whichever plugin is adding the reCaptcha if you’ve entered the incorrect keys. Our best advice is to contact your website hosting provider for their assistance. Hopefully, everything works out for you. Good luck!

Hello,

We’ve just pushed an update that now adds 2 input boxes on the Messages tab when editing a form. You should be able to use these to update the reCaptcha validation messages as needed. Thank you again for your suggestion! Should you have any questions regarding this update, please reply to this thread and assist you further. Have a wonderful rest of your week!

Hello,

Something is concatenating all your script files into 1 script. Usually, caching plugins do this. You can see the concatenation here.It’s unclear why these errors are cropping up as there are no multiple instances of recaptchaWidgets that we can see looking through the source. The root cause may be easier to find once concatenation has been disabled. If you do not know how these files are being concatenated, it may be worthwhile to reach out to your host and see if it can be disabled.

Additionally, you can install the WordPress Health Check & Troubleshooting Plugin. This will allow you to disable plugins and revert to a default theme safely. You may read over their documentation for more details. Using this method, you can narrow down if there are any conflicts with other plugins or themes. If this does turn out to be the case, you can report back here and let us know, and we can look into working with that plugin or theme developer to find a solution.

Hopefully, with the above information, you can help us narrow down the root cause of the issue. Should you have any information or questions please reply back to this thread and we can assist you further. Have a wonderful weekend!

Hello,

It looks like you have a caching plugin that is concatenating all your script files into 1. If you add wpcf7-recaptcha/assets/js/wpcf7-recaptcha-controls.js to the exclusion list, does the issue go away?