Isabel Brison
Forum Replies Created
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Forum: Fixing WordPress
In reply to: YouTube Embed Stopped Working On Two VideosI believe YouTube removed the ability to force subtitles to appear some time ago; it’s not a WordPress issue.
Forum: Developing with WordPress
In reply to: Custom Heading BlockHi there!
The core Heading block uses a dropdown to set the heading level as a block attribute, which then gets output by the block save function. You can also see how the dropdown itself is built here. Hope that helps!
Forum: Fixing WordPress
In reply to: Add to existing customizer control via pluginHi there!
You can run$wp_customize->add_controlfrom the plugin to re-add the theme control you wish to modify, but you may need to lower the priority of the plugin action so that it only runs after the theme action has run, because if the theme settings aren’t added yet you won’t be able to change them. Does that answer your question?You’re very welcome! Hope you manage to sort it out. You can always switch to another theme if you don’t mind changing the design of the website.
Your theme seems to be custom built, so the best bet is to contact the person who set up the website; if they didn’t build it, they should be able to tell you where they got it from.
I’m not sure what you mean by copy in this case. Theme files can’t be copied from one theme to another as they have theme-specific logic. Some customizations such as widgets carry across when changing themes, and any menus you created will be preserved (though you might need to re-add them to a location in the new theme) but if the theme has any special functionality such as custom post types, that won’t work with the new theme.
What I was suggesting was just temporarily switching to another theme to see if the issue disappears. If it does, we’ll know the problem is with the theme, and you should contact the theme developer so they can fix it. If not, we’ll have to keep looking for the cause. Either way, as soon as we’ve checked that, you can switch back to your custom theme again.
Forum: Fixing WordPress
In reply to: Problem with Astra Theme customizerHi there! I can’t reproduce the issue on WordPress 5.8 running the Astra theme. Have you tried disabling your plugins and checking if the issue still happens?
Otherwise, you can get more theme-specific support in the theme forum.
Forum: Fixing WordPress
In reply to: Header widgets unaligned with headerHi there! As you are using a premium theme, you should be able to ask the theme vendors for support, as the issues you’re having are caused by the theme styles.
Though I’m not 100% sure what you’re aiming for with the layout, I can help out with a quick fix for adjusting the margins between those widgets. If you go into the “Customize” section of your dashboard, under “Additional CSS”, add the following lines:
.header-widget-area .widget_text { margin-bottom: 0; }
.header-widget-area .widget:last-of-type { margin-bottom: 22px; }
.header-widget-area .widget-wrap { margin-top: 0; }Then hit “Publish”.
You can also fiddle with the values in those lines and see if it helps.
I see. Can you try disabling all your plugins, and let me know if that fixes the issue with page contents and editing? If it does, then try re-enabling the plugins one by one until you see the issue occurring again. Then we’ll know which plugin is the cause.
If the issue is still happening after disabling all plugins, try switching from your custom theme to one of the default themes, such as Twenty Twenty One, and once again check if that fixes it.
No worries, hopefully we can sort this out! Looking at your website again, I can’t see the warnings any more; probably one of the plugins you disabled was causing the issue. Is it ok on your side now? If the disabled plugin had important functionality maybe we can try to find a replacement.
Hi Betty,
Sorry, seeing those warnings I assumed you were developing a custom theme. I’m afraid those issues won’t be fixed by pasting a code snippet somewhere; you might have to contact the theme developer so they can fix it on their side. There’s a few things we can try in the meantime, but I’ll need a bit more info to know what to recommend.
When did these problems start? E.g. was it after updating WordPress, or installing a new plugin? Which version of WordPress are you running? (You can see the version number on the bottom right hand corner of your dashboard.)
One thing you can try straightaway is to disable any recently added plugins, and see if that fixes the issue.
Forum: Fixing WordPress
In reply to: Need to changepdf FileURL to a differen pdf FileURLThere’s no way to do that through wp-admin, only if you can access the files directly on the server. So say your old file is at
mywebsite.com/wp-content/uploads/2021/07/myfile.pdf, you can go into/wp-content/uploads/2021/07/on your server and replace the old file with the new one.Forum: Fixing WordPress
In reply to: Carousel with clickable linksHmm, that doesn’t seem to be a WordPress website, so it’s unlikely there will be a plugin that reproduces that exact carousel design. I’d recommend trying a few different plugins to see if you can find something satisfactory, or else you might have to build a custom solution.
Looks like there’s a problem with how the theme is loading styles and scripts, as I’m seeing the following warning on the link you shared above:
Notice: wp_enqueue_style was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the cp-shortcode handle. Please see Debugging in WordPress for more information.You can find out more about how to properly enqueue theme styles and scripts here.
Forum: Fixing WordPress
In reply to: Need to changepdf FileURL to a differen pdf FileURLHi there! You’ll have to create a new QR code if you need to point to a different file, because each QR code represents a specific URL.