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Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Uncaught Error: Class ‘wcast_initialise_customizer_email’ not found

Thread Starter Anonymous
(@jdecker2)

6 years ago

Hi @zorem, I have reached out to PW GC for support. They are stating the following:

I installed the Advanced Shipment Tracking plugin along with PW WooCommerce Gift Cards Pro and do not receive any errors.

Can you provide me with steps that I need to take to trigger the error you’re having? I checked the forum post but didn’t see anything other than it breaks when installed.

I don’t really know how else to connect you to them, so I asked them again to coordinate with you on this. Perhaps they will email you?

Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Uncaught Error: Class ‘wcast_initialise_customizer_email’ not found

Thread Starter Anonymous
(@jdecker2)

6 years, 1 month ago

Hi @zorem,

I should mention, this is with PW Gift Cards pro. I canno’t find any other way to reproduce this error with AST other than having both plugins enabled at the same time.

Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Uncaught Error: Class ‘wcast_initialise_customizer_email’ not found

Thread Starter Anonymous
(@jdecker2)

6 years, 1 month ago

Hi @zorem ,

Deactivating and removing the plugin and reinstalling does not seem to work. I went thru all plugins that interact with WooCommerce in any way and found that PW Gift Cards (https://ww.wp.xz.cn/plugins/pw-woocommerce-gift-cards/) seems to break AST. PW Gift Cards and all other plugins seem fine to me.

Viewing 3 replies - 1 through 3 (of 3 total)