jmunsonii

It looks like the problem may have been inadequate PHP memory settings which was causing another plugin to also misfunction. That has since been reset and seems to have addressed both that issue and this one.

Thanks!

Disabling WP Rocket allows the site to function on mobile. So, I checked WP Rocket settings, noted that the separate cache for mobile devices was enabled, which disabled and then re-enabled WP Rocket. Site works as normal.

To double-check, I enabled the separate cache for mobile devices – the site failed to load correctly.

Currently the setting is turned off so the site functions correctly (not needed on this site anyway).

Thanks for the pointer!

Sincerely,
//s// Jon C. Munson II

Thank you for the response.

Unfortunately, I cannot install server-side code, so any option along those lines is out (hence no WP-CLI).

Neither can I install this site to a local copy – far too big and I’ve not got a local server that can handle it…

Any other options?

BTW, I have determined that the overall wp-cron system is not working on the host we’re using, so I’ve pressed them for further assistance.

OK, I have spoken to my host.

This is beginning to turn into a finger-pointing battle, and that’s got to be avoided.

Is there any way to have that segment of the plugin report something useful as it operates so we can see where it dies? Would be nice to have some sort of clue as to why the timeout is occurring.

Or, some way of knowing how this operates/verify settings so that I can ensure what it needs to do will function properly?

I have no problems reading PHP files.

Thanks!

• This reply was modified 9 years, 7 months ago by jmunsonii.
• This reply was modified 9 years, 7 months ago by jmunsonii.

I completely removed the plugin, deleted the tables in the database, reinstalled and reconfigured. Still the same error as above… :/

However, here is further information:

403 GET /prev/menu.php HTTP/1.0
client denied by server configuration: /var/www/vhosts/nicholasthompsonartworks.com/httpdocs/prev

403 GET /prev/dirs.php HTTP/1.0
client denied by server configuration: /var/www/vhosts/nicholasthompsonartworks.com/httpdocs/prev

403 GET /wp-content/diff.php HTTP/1.0
client denied by server configuration: /var/www/vhosts/nicholasthompsonartworks.com/httpdocs/wp-content/diff.php

mod_fcgid: read data timeout in 40 seconds, referer: http://nicholasthompsonartworks.com/wp-admin/admin.php?page=aiowpsec_filescan

Premature end of script headers: admin.php, referer: http://nicholasthompsonartworks.com/wp-admin/admin.php?page=aiowpsec_filescan

• This reply was modified 9 years, 7 months ago by jmunsonii. Reason: added addtional error messages

I’ve had to manually upload the plugin to the server to fix the issue, so I’ll try to contact them.