jodiebc
Forum Replies Created
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So great!! Thank YOU!
What number will next version be (so I can look out for it and test)?Hello Booster.
Is there been any resolution found for this issue??
We are still having problems with the blank screen.My understanding is that it is a very simple fix in the code.
Would love your help on this.
Thanks.
Hi guys – this is now critical! I am having SO many clients not order because they can’t get an account set up.
WooCommerce Support wrote this:By the way, I checked the log files saved in WooCommerce > Settings > Logs, and there’s one critical error repeating several times during the last few days:
2019-05-20T05:02:41+00:00 CRITICAL Uncaught Error: Call to a member function get_billing_email() on boolean in /home/madamefo/public_html/wp-content/plugins/woocommerce-jetpack/includes/functions/wcj-functions-orders.php:62
Screenshot
Screenshot: https://cld.wthms.co/vDGWy3This error is triggered in a plugin called Booster for WooCommerce so I’d try to deactivate just this particular plugin before everything else to see if it solves the problem. If it does, you can let the plugin authors know about this error using their support forum:
Can you help!!!
I am using SO many Booster features that it will cause a major disruption to turn it off.Thanks in advance.
Apologies – the above is the wrong screen cast for this request. I have another request open.
The correct one for this error is – https://www.screencast.com/t/nDyWR34meoOZ
You will see that I get a blank screen when we try to print the pick list or the packing lists. We have disabled all other plugins working with SkyVerge and they have set up a staging site – this error only occurs when Booster Plugin is activated.Thank you
Hello – Yes it is a screencast (video) showing you what happens.
Yes, sorry – the first video accidentally was deleted.
Please see this link – https://www.screencast.com/t/YbW8XNqWThe video shows new customer ordering (no account existing in the system). There is an error created although no details of what the error is, BUT at this point, an account is created – therefore the new customer tries to place the order again but is told they have to login. This is very confusing for new customers who know they have not ordered before and therefore should not have an account.
I have gone through WooCommerce support and we have diagnosed that this error only occurs when the Booster plugin is enabled.
Thank you for looking into this.
Great, thank you – Unfortunately the last screenshot was accidentally deleted. Can you please send the development team this screen cast link to show them the issue?
Thanks.
Sorry, I don’t really understand your reply. Can you clarify what Adobe Flash has to do with the error?
I’m not really able to disable all plugins on a live shop. I have tried creating a staging site however, the staging site doesn’t allow anyone to access the front of the website – therefore I can’t test the error as it is to do with a new customer account creation. ThanksHi guys. Any news on this??