jpablomartinez
Forum Replies Created
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Thanks for your reply, I am running wordpress versions 4.9.8 (on the web) and 5.0.1 (locally) and the problem occurs in both versions, they use different plugins and themes so I don’t think the problem is that.
The version of BD is 5.4.
Yes, I tried the conflict test. The reason why I want to disable this validation is because it does not allow to save url with German characters, so temporarily I had to disable the function that does that validation in your code, because currently it only accepts values from a to z and from 0 to 9, not characters like ä or ö. Maybe you can solve that in next versions.
Hello @melliesou
Thanks your your reply, I can’t provide you the URL of the page because I am working locally and the problem occurs in the admin area, but I can show you some screenshots to clarify the problem.
This is how I see it in other themes I tried
But this is what happens in the theme I need to use (it’s name is “Kleo”)
As you can see the text area, and the wysiwyg dissapears, and when I click the cursor on the text area I can’t see what I am writing, but the text I put can be saved. If I want to send a second reply to the user, or if I can edit my previous reply, this is how I see the page.
In this case I cant’t write anything because the area dissapears completely.
I’ve tried to detect the problem using the inspector of the browser, and the closest I get to resolve it was to disable the display property of the .wpas_admin_tabs .wpas_admin_tab_content classes.
I tried to remove that property in the Custom CSS area but it doesn’t work, I’ve used customm css to remove the logout button and to adjust the inputs size of the form, but in this case it didn’t work.
Any ideas or suggestions? I know the problem is css related and not in the plugin itself, but what would be the better approach to solve it? modifyng the css files of the theme or the plugin? using the custom css of wordpress? something else?
Thanks four your reply.
Regards.