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Forum: Plugins
In reply to: [Cost Calculator Builder] Bugs in the calculator’s functioning (?)1. Product name not appearing in the cart
When using the WooCommerce integration, the calculator adds the selected WooCommerce product to the cart.
Make sure you have:
- Selected the correct WooCommerce product in the calculator settings → Woo Checkout section (choose “%Current Woo Product%” if the calculator is placed on the product page).
- In the calculator elements, you can use the “Text” or “HTML” element with the {product_name} or similar dynamic variable if needed, but the main product title should come from the linked Woo product.
If the name is still missing, please create a support ticket on our support site
2. “View Cart” button redirects to wrong URL (/cart/ instead of /website-catalog/basket/)
This is a very common issue with Woodmart + custom cart page setups. The calculator uses standard WooCommerce wc_add_to_cart functions, which rely on WooCommerce settings.
- Go to WooCommerce → Settings → Advanced → Page Setup and double-check that the Cart page is correctly set to your /website-catalog/basket/ page.
- Clear all caches (site cache, browser cache, and any CDN).
- If you’re using Woodmart’s AJAX mini-cart, try temporarily switching to the default WooCommerce cart to test.
If it still fails, this is usually a theme conflict — Woodmart sometimes overrides cart URLs. Let us know and we can provide a small code snippet to force the correct cart URL.
3. Hiding the default WooCommerce “Add to basket” button
In your calculator settings, go to:
Calculator Settings → Woo Products → Hide WooCommerce Add To Cart Form
Turn this option ON. This should completely remove the default yellow Add to Cart button and quantity field on the product page, so customers only use your calculator.
If it’s not working reliably with Woodmart
4. Dynamic Product Quantity option
The “Dynamic Product Quantity” setting (when using Woo integration) tells the calculator to pass the calculated quantity from your calculator’s Quantity/Range/Formula fields to the WooCommerce cart as the product quantity.
- Customers cannot change this quantity later in the cart (it is locked to the value calculated by your form).
- This is perfect for made-to-order items (e.g. custom lengths, area-based products, etc.).
If you want the customer to be able to adjust quantity in the cart afterward, leave this option off and handle quantity inside the calculator only for pricing purposes.
Since this is the Pro version, the fastest way to resolve these issues is to open a ticket on our official support platform. You can open support tickets for each question individually from here > [support]
Best regards
Forum: Plugins
In reply to: [Cost Calculator Builder] Bugs in the calculator’s functioning (?)Hello,
Thank you for reaching out.
- Product name not displayed in the cart
- Please make sure the calculator is correctly linked to the WooCommerce product and that the product has a title set in WooCommerce.
- If the issue persists, please share a screenshot of your calculator’s WooCommerce settings.
- “View Cart” button redirects to the wrong URL
- The button uses the Cart page configured in WooCommerce.
- Please check WooCommerce → Settings → Advanced and verify that the Cart page is assigned correctly. If your cart page is located at
/website-catalog/basket/, make sure that page is selected as the WooCommerce Cart page.
- Removing the default WooCommerce Add to Cart button
- Cost Calculator Builder does not include a built-in option to hide the native WooCommerce Add to Cart button.
- This can usually be achieved through your theme settings, custom CSS, or WooCommerce template customization.
- Dynamic Product Quantity
- This option allows the calculator result to be used as the WooCommerce product quantity when adding the product to the cart.
- For example, if your formula returns
3, the product will be added with a quantity of3. - After the product is added, customers can normally adjust the quantity directly in the WooCommerce Cart page, provided quantity editing is enabled by your theme and WooCommerce configuration.
Since you’re using the Woodmart theme, we also recommend testing temporarily with a default WordPress theme to determine whether any of the cart-related behavior is being affected by theme customization.
Please be informed that this comment section on wp.org is for default generic support regarding the default free Cost Calculator plugin. For difficulties regarding the Cost Calculator Pro plugin configs and questions, please kindly create separate tickets on our support platform. You can open support tickets for each question individually from here > [support]
Best regards
Thank you for the 5-star review. Your kind diligence is greatly appreciated by our entire team
Best regards
Hello,
Thank you for reaching out.
The LMS back-end by default works with the WordPress default structure, and yes, it uses the wp-admin default structure. However, courses for the front-end simple users should be visible. For the custom links integration, it needs to modify the LMS plugin core structure and integrate extra custom changes or mods to properly add this new integration. This is a very complex task for the plugin. If you think that this will be a great integration for other LMS users as well, I recommend you write this kind of suggestion in our features request section of the Master Study LMS Pro Plus > [link] Our devs will include additional features/options, and improvements according to the popularity of the requests from our dear customers
Cheers
Hello,
Thank you for reaching out.
By default, the Motors plugin doesn’t have such an issue. Make sure that you have updated to the latest version and try to re-save your site permalinks from the WordPress settings > permalinks. Also, I can suggest you try to check by temporarily deactivating all the extra third-party and caching plugins from the site. If you have difficulties, please contact us from our official support site > [support]
Cheers
You are welcome and thank you as well
Our developer recently upgraded the PHP version and tested the issue again. Everything worked correctly, and the debug log was clean without any errors.
Could you please share the exact calculator file you are trying to import? It is possible that the calculator itself may be corrupted or contain a broken field, which could be causing the fatal error during the import process. You can send file to this email > [email]
We also checked the
ccb_add_field_disable_optionsfunction you mentioned. The function itself appears to work correctly in our tests, as it properly processes the options without issues. At the moment, it seems more likely that one of the fields inside your calculator configuration may be damaged, triggering the error.Regards
Hello,
Thank you for reaching out and letting us know.
We forwarded this case to our devs and QA, I will inform you of any news here as soon as possible
Best regards
Hello,
Thank you very much for your awesome 5-star review. Your support truly helps and motivates us to continue improving the LMS plugin.
Best regards
Hi,
Thank you for interesting about our plugin.
1. Our LMS platform partly support RTL at the moment. However, in the near future we will try to integrate full compatibility.
2. The plugin includes built-in translations for several popular languages, and additional translations can be managed with:
- WPML
- Loco Translate
Static strings, buttons, dashboard texts, etc. can also be translated via WPML String Translation or Loco Translate.
3. WooCommerce integration is officially supported in Pro version of the LMS. Yes, after successful WooCommerce purchase, users are automatically enrolled into the course.
4.
Yes, MasterStudy LMS works with:
- LiteSpeed servers
- LiteSpeed Cache plugin
- Most common caching plugins
However, LMS and WooCommerce dynamic pages should be excluded from cache, for example:
- Checkout
- Cart
- User Account
- Course Player
- Quiz pages
This is standard practice for all LMS/eCommerce websites using caching. Community reports also recommend excluding checkout/account-related pages from aggressive cache optimization.
Exclude these from cache:
/checkout//cart//user-account/- LMS lesson/quiz pages
Also avoid:
- JS delay for checkout/payment scripts
- Aggressive HTML/JS optimization on dynamic LMS pages
Our QA informed me that this should be fixed from our side directly. The needed task was already created and it will be integrated in the future updates of the plugin. Thank you for letting us know
Best regards
Hello,
Thank you for reaching out.
We already informed this case to our QA directly. We will update you if there will be any news regarding this question
Best regards
Forum: Plugins
In reply to: [Cost Calculator Builder] LeasingHello,
The plugin supports custom formulas, conditional logic, and dynamic calculations, so you can build a leasing calculator with parameters like,
You can use Formula fields to calculate values (e.g., monthly payment) and Conditions to adjust interest rates or logic based on selected options (e.g., shorter period → different rate).
Please note that more complex financial calculations (like precise leasing formulas) may require careful setup of formulas or some customization depending on your requirements.
All the plugin available elements you can find from here > [doc]
Cheers
Wow, you are awesome! Thank you very much for your honest feedback and 5-star review.
Your support truly means a lot to our entire team and motivates us to continue improving the plugin together with valued users like you.
Cheers
Yes, this task is already included in our development team’s roadmap at the moment.
Thank you for the reminder. We truly appreciate your patience, support, and understanding.
Best regards