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Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter kala0202

    (@kala0202)

    @shaunkuschel

    I solve the problem already.

    The problem was that I needed uncheck “Hide shipping costs until an address is entered” in the Woocommerce Settings.

    Anyway thank you for your time and help.

    Kind regards,
    Danylo

    Thread Starter kala0202

    (@kala0202)

    @shaunkuschel

    View post on imgur.com

    I hope I understand you correct. If you need another screenshots let me know.

    Thank you

    Thread Starter kala0202

    (@kala0202)

    @shaunkuschel

    I added 10 more countries and shipping zones and half of them are showing and half are not.

    Here is the list of countries which are not showing:

    Bulgaria
    Croatia
    Italy
    Hungary
    Lithuania
    Romania

    Double-checked every setting, but can’t find where can be the problem.

    Hope you can help.

    Kind regards,
    Danylo

    Thread Starter kala0202

    (@kala0202)

    Hey @shaunkuschel ,

    View post on imgur.com

    Yesterday I added 3 new shipping zones. 2 of them are working fine, except for this one. Still can’t find out why.

    Thread Starter kala0202

    (@kala0202)

    Hey @laceyrod,

    Thank you for waiting.

    I made a troubleshooting: I used just Twenty Twenty theme, Woocommerce and Fullfilment plugin (iSklad) and in Woocommerce-Orders I can see all order statuses, but in the Fullfilment plugin is still missing few (Completed and Processing).

    Can you please help how and where I can find a problem?

    Thank you for your support.

    Kind regards,
    Danylo

    Thread Starter kala0202

    (@kala0202)

    Thank you @laceyrod,

    Unfortunately, I don’t have time to check it right now, because I am on vacation.

    But after vacation I will check this issue, because it is very important for me.

    Please, don’t close this topic for 3 more weeks.

    Thank you for understanding and support.

    Kind regards,
    Danylo

    Thread Starter kala0202

    (@kala0202)

    Thank you for your reply,

    Yes, when I am Woocommerce – Orders and inside of the order I can see all order statuses.

    So, what should I do to find out the problem or some third-party interference?

    Thank you for help.

    Kind regards,
    Danylo Kalenichenko

    Thread Starter kala0202

    (@kala0202)

    @jricketts4

    When I pressed the button “Copy file to theme” – just then Woocommerce is saying that this template is overriden. But showing the directory:

      astra/woocommerce/emails/plain/customer-completed-order.php

    But how I understood, that I need to override that template in my Child theme or?

    Dany

    Thread Starter kala0202

    (@kala0202)

    Hi @jricketts4

    No, it is not saying that is overriden. Still have:

    To override and edit this email template copy woocommerce/templates/emails/plain/customer-completed-order.php to your theme folder: astra/woocommerce/emails/plain/customer-completed-order.php.

    Dany

    Thread Starter kala0202

    (@kala0202)

    Thank you @kellymetal. It is working.

    May I ask you one more quastion about the shipping, please?

    I want to delete all shipping calculation on my “Cart page”. I already made all the right settings in Woocommerce setting and I hide it with the CSS on my “Cart page” as well. Everything is working fine and right, when I am going to the “Cart page” like a new client. However when I entered once my adress in the shipping details (I understand, that it is saving cookies of the user, I thing) and coming back to the “Cart page” – it is calculating shipping to my Total amount.

    Maybe you know you, how is it possible completely disable “Shipping calculation” on the “Cart page”.

    For this moment I don’t have account possibility at the moment, but in future I want to add it, so it will be a problem, when the user, who already put once his adress will see diferent Total Amount on the “Cart Page”.

    Thank you for your advice,
    Danylo

Viewing 10 replies - 1 through 10 (of 10 total)