khalidyusuf

Hello @doublezed2

Please find below the System Status Report from the staging site

https://pastebin.com/nJXZqR0U

Just wanted to share that when I’m logged in as an admin, the “Add to Cart” function works well without any issues. Screenshot attached

WordPress Environment<br><br>WordPress address (URL): http://www.casabelladesigns.com.my<br>Site address (URL): http://www.casabelladesigns.com.my<br>WC Version: 9.8.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.2<br>Log Directory Writable: ✔<br>WP Version: 6.8.1<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.2.28<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 10000<br>cURL Version: 8.12.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.41-cll-lve<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.8.4<br>WC Database Prefix: wpny_<br>Total Database Size: 97.55MB<br>Database Data Size: 66.02MB<br>Database Index Size: 31.53MB<br>wpny_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_actionscheduler_actions: Data: 0.14MB + Index: 0.14MB + Engine InnoDB<br>wpny_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_actionscheduler_logs: Data: 0.11MB + Index: 0.11MB + Engine InnoDB<br>wpny_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB<br>wpny_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_aioseo_posts: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wpny_apct_testimonial_detail: Data: 0.02MB + Index: 0.00MB + Engine 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0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_shortpixel_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wpny_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_swift_performance_image_optimizer: Data: 3.52MB + Index: 1.52MB + Engine InnoDB<br>wpny_swift_performance_warmup: Data: 0.11MB + Index: 0.13MB + Engine InnoDB<br>wpny_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB<br>wpny_term_taxonomy: Data: 0.14MB + Index: 0.03MB + Engine InnoDB<br>wpny_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wpny_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpny_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_userfeedback_survey_responses: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_userfeedback_surveys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpny_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpny_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wpny_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wpny_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpny_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpny_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wpny_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_wc_product_meta_lookup: Data: 0.06MB + Index: 0.11MB + Engine InnoDB<br>wpny_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_wlfmc_wishlist_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wlfmc_wishlist_automations: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wpny_wlfmc_wishlist_customers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpny_wlfmc_wishlist_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_wlfmc_wishlist_offers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wlfmc_wishlists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpny_wpr_above_the_fold: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_wpr_lazy_render_content: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpny_wpr_rocket_cache: Data: 0.16MB + Index: 0.23MB + Engine InnoDB<br>wpny_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wpny_wpvivid_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpny_yoast_indexable: Data: 1.52MB + Index: 0.19MB + Engine InnoDB<br>wpny_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wpny_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpny_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wpny_yoast_prominent_words: Data: 0.08MB + Index: 0.16MB + Engine InnoDB<br>wpny_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpny_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 877<br>custom_css: 1<br>customize_changeset: 1<br>elementor_library: 54<br>elementor_snippet: 1<br>gmwqp_enquiry: 22<br>nav_menu_item: 69<br>oembed_cache: 1<br>page: 20<br>post: 15<br>product: 380<br>product_variation: 53<br>revision: 166<br>shop_order_placehold: 5<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpcf7_contact_form: 3 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (16)<br><br>Code Snippets: by Code Snippets Pro – 3.6.8<br>Contact Form 7: by Takayuki Miyoshi – 6.0.6<br>Elementor: by Elementor.com – 3.28.4<br>Envato Market: by Envato – 2.0.11<br>Product Enquiry for WooCommerce: by Gravity Master – 3.2<br>HitPay Payment Gateway for WooCommerce: by <a>HitPay Payment Solutions Pte Ltd</a> – 4.1.9<br>LA-Studio Element Kit for Elementor: by LA-Studio – 1.5.2<br>LA-Studio Updater: by LA-Studio – 1.0.1<br>PRO Elements: by PROElements.org – 3.28.1<br>Real-Time Find and Replace: by Marios Alexandrou – 4.3<br>Wayra - Click to Order or Chat: by Juan Manuel Acebal – 1.0.8<br>Converter for Media: by matt plugins – 6.2.2<br>WooCommerce: by Automattic – 9.8.4<br>Yoast SEO: by Team Yoast – 25.0<br>WP Rocket: by WP Media – 3.18.3<br>Smush: by WPMU DEV – 3.18.1 Inactive Plugins (1)<br><br>Disable Cart Fragments: by Optimocha – 2.3 Dropin Plugins ()<br><br>advanced-cache.php: advanced-cache.php Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: MYR (RM)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 77 KB WC Pages<br><br>Shop base: #8 - /shop/<br>Cart: #2485 - /cart/ - Contains the woocommerce_cart shortcode<br>Checkout: #2488 - /checkout-2/ - Contains the woocommerce_checkout shortcode<br>My account: #2490 - /my-account-3/ - Contains the [woocommerce_my_account] shortcode<br>Terms and conditions: #2493 - /refund-returns/ Theme<br><br>Name: Ciri<br>Version: 1.0.9<br>Author URL: https://themeforest.net/user/LaStudio?ref=LaStudio<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: ciri/woocommerce/loop/add-to-cart.php<br>ciri/woocommerce/product-searchform.php<br>ciri/woocommerce/single-product/price.php<br>ciri/woocommerce/single-product/product-image.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-05-09 18:44:05 +00:00<br>Options: ✔<br>Notes: 96<br>Onboarding: completed Action Scheduler<br><br>Complete: 291<br>Oldest: 2025-04-08 18:10:29 +0000<br>Newest: 2025-05-09 07:06:29 +0000<br><br>Failed: 35<br>Oldest: 2024-05-02 18:54:20 +0000<br>Newest: 2025-05-03 08:26:02 +0000<br><br>Pending: 2<br>Oldest: 2025-05-09 07:07:29 +0000<br>Newest: 2025-05-10 06:23:53 +0000 Status report information<br><br>Generated at: 2025-05-09 07:08:52 +00:00<br>