Killian Santos
Forum Replies Created
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Hi Manoj,
Thank you for your feedback.
Unfortunately, for Tracktastic to work properly on product pages, using the “products” post type is a prerequisite. However, even though you are not using the products post type, tracking works on the cart page and especially on the order confirmation page (which is the only script required by Matomo for e-Commerce).
Therefore, even if your tracking is only partial, you should still receive some statistics. I am sharing Matomo’s documentation on the subject: https://fr.matomo.org/faq/reports/advanced-manually-tracking-ecommerce-actions-in-matomo/
Here’s what you should have:
- Cart Updates (Optional) – This enables tracking abandoned cart statistics.
- Order Updates (Required) – This is a required component of Ecommerce tracking.
What you cannot get as data in a custom configuration:
- Product Views (Optional) – This enables per-product conversion rates.
So, no, Tracktastic is not able to directly track sales via add-to-cart links, but it can collect data once the user reaches the cart or confirms their order.
For your tracking needs related to newsletter sign-ups, social networks… consider using Matomo campaigns: https://fr.matomo.org/subcategory/campaigns/
Best regards,
KillianHi Manoj,
Thank you for the URLs.
From what I can see, the Matomo tracking code is implemented.
However, regarding the Tracktastic plugin tracking code, I do not see it on the product pages, although it is correctly present on the cart page.Looking at the “products” pages, it appears that in WordPress, these are of the post type “pages” with links to add “products” post types, but the pages themselves are not of the “products” post type.
For Tracktastic to work properly, it is essential that the post type be “products.” This explains why the tracking is not fully activated on your product pages.For your information, Tracktastic injects the e-commerce tracking script only on the following pages:
- Product page
- Category page
- Cart page
- Order tracking page (after order confirmation)
To clarify the situation, could you please confirm the following:
- Are you currently using the post type “pages” to display your products?
- Regarding Matomo, the e-commerce feature must be enabled. Have you configured it accordingly? (See documentation here: https://fr.matomo.org/faq/reports/set-up-ecommerce-tracking-in-matomo/)
- What makes you say that the e-commerce tracking is not working?
Thank you in advance for your feedback.
Best regards,
KillianHi @manoj239,
Yes, I can help you check that.
Could you please provide me with the URL of a page so that I can check the source code and verify the presence of tracking scripts?
Best regards,
Killian- This reply was modified 6 months, 1 week ago by Killian Santos.
Forum: Plugins
In reply to: [Tracktastic: Free Matomo Integration for WooCommerce] Product Tracking QueryHi Jethro,
Thank you for your message and your much-appreciated support. I’m glad that Tracktastic can be a useful plugin and that overall the tracking seems to work for you 🙂
As for me, with a site using the plugin, when I go to Matomo reports > E-Commerce > Products, I do see values appearing in each subreport.
The same goes for the Sales report. It seems to come from your configuration.After checking the source code of the indicated page, I don’t see the Tracktastic tracking script on the product page, whereas it is present on the cart, which might explain why the data is not coming through properly. Tracktastic should also work for variable products (I have some on a site I track and everything is recorded correctly).
- Can you confirm that the product pages are displayed in a standard way using the CPT products and that it is not a static page?
- Could you check how the Matomo tracking script has been installed? I don’t see it on the product page either.
Thanks again, looking forward to your reply.
KillianHello @ecologicmarketing,
Thank you very much for your kind words! I’m delighted to hear that Tracktastic is useful to you. Making this solution accessible to everyone was my goal so that everyone can access their WooCommerce data for free in Matomo.
Thanks again for your support!
Hello @krugmedien,
It’s been a while since I last heard from you. I hope everything is going well on your end.
I’m closing this conversation for now, but please feel free to reach out again whenever you have some time.
Best regards,
KillianHello @manoj239,
Thank you for your interest in the Tracktastic extension.
Here are a few clarifications that I hope will answer your questions:
- There is no special configuration needed to enable WooCommerce tracking, whether on a single site or multisite. Simply install Tracktastic, and everything connects automatically.
- To my knowledge, there are no specific limitations for this type of setup. However, I have not yet had the opportunity to test the extension in a multisite environment.
- Nothing particular to report on my side.
In summary, Tracktastic is a plug and play extension: you install it, and the WooCommerce tracking scripts are automatically integrated.
However, please keep in mind that you must first deploy the Matomo tracking script on each site, as Tracktastic then adds the necessary code to capture e-commerce data.
To conclude, I recommend the following steps:
- Implement the Matomo tracking script on all your sites.
- Install Tracktastic to activate e-commerce tracking (with WooCommerce activated, of course).
I hope this information is helpful. Please feel free to share any feedback, especially regarding compatibility with a multisite environment.
Best regards,
KillianHello @krugmedien,
You might be a bit busy at the moment. Have you had the time to test the version I sent you?
Is it working as you expected?When you have a few minutes, please feel free to give me some feedback.
Have a great day!
KillianHello @krugmedien,
Thank you for your response, and apologies for my slightly delayed reply, I’ve been quite busy these past few days.
I have prepared a new version for you that includes this logic: https://drive.google.com/file/d/10cyGBVS81D-m9fObs9L_rchCEyoqoM5M/view?usp=sharing
Could you please test it and let me know if it works better this time?
Thank you for your help.
Killian- This reply was modified 7 months, 1 week ago by Killian Santos.
Forum: Reviews
In reply to: [Tracktastic: Free Matomo Integration for WooCommerce] EpicThank you so much! 😊
Hi @krugmedien,
Noted, thank you!
I have prepared an alpha version for you. Could you please test it on a staging site? Here is the download link: https://drive.google.com/file/d/1UNEWXmYFN8zCMQc-SHWW_MFAMaIcgHwW/view?usp=sharing
Let me know if it works as expected. If so, I will proceed with implementing and updating the plugin.
Thank you.
KillianHello @krugmedien,
Thank you for your feedback and suggestion.
Could you please tell me which solution or plugin you are using for your cookie banner?
This would help me better understand the issue and possibly test a smoother integration.
Thanks in advance for your reply and have a great day!
Best regards,
KillianForum: Plugins
In reply to: [Admin and Site Enhancements (ASE)] Feature suggestion: passwordless loginWith pleasure, it’s well deserved!
Of course, here is the use case: I have clients who often complain about never being able to find their password, while still placing great importance on security. Sending a magic login link via email allows them to connect without a password, reducing frustration while ensuring a secure login.
Currently, I use this plugin: https://fr.ww.wp.xz.cn/plugins/magic-login/, which enables passwordless authentication directly within the WordPress login form, without requiring an additional page or shortcode.
However, as soon as I change the login URL for security reasons using ASE, the plugin stops working — the same goes for 2FA functionality. This is unfortunate because when I enable Magic Link or Two-Factor (WP), I lose the ability to customize the admin URL, which presents a security risk.
It would therefore be beneficial if ASE could natively integrate magic login, and perhaps 2FA as well, or at least ensure compatibility between URL changes and these features through other plugins.
Hello @ecologicmarketing,
First of all, thank you for your message. I’m glad you like Tracktastic. I wanted to offer a free alternative accessible to all users; this will not change, and feedback like yours encourages me to keep going. Please feel free to leave a review on the directory, as it greatly helps to increase the plugin’s visibility.
1/ Unfortunately, Tracktastic does not support retroactive data transmission. Indeed, Tracktastic adds the necessary e-commerce tracking scripts for data collection via Matomo, but this only starts once the plugin is installed.
2 & 3/ The points you raise concern the display within the Matomo interface. Please note that the e-commerce report is a native Matomo feature and does not depend on Tracktastic. Any changes to this interface are therefore solely the responsibility of the Matomo project, independently of the plugin. Tracktastic is a lightweight plugin whose only role is to add the necessary Matomo tracking scripts to feed e-commerce reports.
You can test the setup by creating an order on your site, making sure it is placed through the front end, as a regular user would. Also, remember to remove any exclusion of your IP address before performing this test, so that the data can feed into the reports properly.
Thank you again for your encouragement. I hope Tracktastic will continue to support you in developing your e-commerce.
Best regards,
Killian