lastsplash (a11n)

Hi @namelessnk –

Thanks for making those changes. We still are having trouble with the error:

http_request_failed: cURL error 28: Operation timed out after 5002 milliseconds with 0 bytes received

Do you have any plugins that restrict access to the REST API? For example, security plugins?

If not, I’d recommend reaching out to your host and asking them to check the load on your server. It may be that your server is responding to slowly to our requests.

This is an example of a failing request:

https://www.fairydragonprints.com/xmlrpc.php?for=jetpack&token=Ow2wXin%24Yii%24ahxe1Ok4gbZmibs6n4F8%3A1%3A0&timestamp=1773327829&nonce=4Keqzs0cOh&body-hash=YpK8wg675VHNMMeuAm1muupdBq8%3D&signature=3xBR4RS%2Bn1hbLBu4IJ3jfWTK5XI%3D

Hi @problematichild –

I did some digging here and you should be able to activate Comment Likes on a Custom Post type by using a PHP code snippet in your theme’s function.php or a plugin like Code Snippets. I was able to add comment likes to the album post type on a test site by adding:

add_filter( 'wpl_is_single_album_disabled', '__return_true' );

Let us know if you still have issues. I’ve also logged an internal issue with our development team to make enabling Comment Likes on Custom Post Types more straightforward.

Hi @mariano –

The email template isn’t customizable. You can configure some aspects such as how the byline and content display, but not the overall look of the template.

We have some relevant documentation on that here:

• https://jetpack.com/support/newsletter/customize-the-newsletter-experience/#customize-the-content-of-new-post-emails
• https://jetpack.com/support/newsletter/customize-the-newsletter-experience/#email-configuration

I’m going to mark this thread as resolved since the underlying question of how to customize the popups has been answered.

If you have additional questions about Jetpack in the future, feel free to open a new issue.

Hi @ravanh –

Our team is working on code changes here that will ship in an upcoming release. I’d suggest updating Jetpack with the next release and keeping an eye on the changelog to see when the fix is included:

https://github.com/Automattic/jetpack/blob/trunk/projects/plugins/jetpack/CHANGELOG.md

[Internal reference: STATS-216]

Hi @ku990 –

I checked in our system and I don’t see an email referencing either onlinelicentiekopen.nl or onlinelicentiekopen.com.

Please try again at:

https://jetpack.com/contact-support/?rel=support&hpi=1

When you do so, please include a link to this thread so that we can locate the ticket. You can also let us know here once you submit it and we’ll make sure it’s in our system.

Thanks!

Thanks for sharing.

I’m going to mark this thread as resolved, but feel free to reach out if you have questions in the future.