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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter ljfox

    (@ljfox)

    Just an update that I have updated plugins and all is fine now. Thank you.

    Thread Starter ljfox

    (@ljfox)

    Via FTP I added a 0 to the file name for Participants Database, the recaptcha, image expansion and updater plugins folders.

    The website is now accessible except for the Participants Database section. That will keep the organisation happy until I get back in 3 days time.

    I guess them I enable one at a time to identify which one is the issue. I see there is an update for Participants Database. I’ll try that first and report back.

    Thread Starter ljfox

    (@ljfox)

    I have attached 2 screenshots so you can see that I have changed the folder to have a 0 on the end, and the other screenshot is the website access.

    Thread Starter ljfox

    (@ljfox)

    Even this seems to be impossible. What a day! It appears Bluehost don’t have backups available. The site will have to stay inaccessible for now. Feeling frustrated.

    Thread Starter ljfox

    (@ljfox)

    I can’t get past the error or get access to the site login at all.
    Would restoring a site backup from before the update work?
    I will be travelling for 3 days and really don’t want to leave the site inaccessible for that time.

    Thread Starter ljfox

    (@ljfox)

    I have tried both methods now.
    I have tried adding a 0 to xnau-plugin-updates folder first then php filename and with both I get the following error when trying to access the site:

    TypeError thrown

    in_array(): Argument #2 ($haystack) must be of type array, bool given

    With the second method, using my own domain name, this is the error:

    Error thrown

    Failed opening required ‘/home2/cliviaso/public_html/wp-content/plugins/xnau-plugin-updates/vendor/composer/../yahnis-elsts/plugin-update-checker/load-v4p13.php’ (include_path=’.:/opt/cpanel/ea-php80/root/usr/share/pear’)

    Thread Starter ljfox

    (@ljfox)

    Yes I am the administrator. I have been through all emails the website owns and cannot find what you have said should be there. What is my next step please?

    Thread Starter ljfox

    (@ljfox)

    I have 2 emails notifying me of your 2 posts but there are no other emails from the website.

    Thread Starter ljfox

    (@ljfox)

    I found a fix if this happens to anyone else. This seems to work.
    In the pdb_signup_bootstrap template, I changed the following:

    <span class=”help-block”>
    <?php $this->field->print_help_text() ?>
    </span>

    changed to:

    <span class=”helptext”>
    <?php $this->field->print_help_text() ?>
    </span>

    Thread Starter ljfox

    (@ljfox)

    Thanks. It is only happening with Google Chrome. Edge and Firefox display the help text.

    Thread Starter ljfox

    (@ljfox)

    I didn’t realise there had been a reply.

    As mentioned in my initial post, I had already done all that, reset API credentials.

    Thread Starter ljfox

    (@ljfox)

    I have updated the plugin and it is still the same.
    In settings, these two options have to be unchecked for Paypal to work.
    Checkout on cart page
    Checkout on Single Product

    Even with them unchecked, I still get the following error message when I try to save settings, but Paypal will still work: Error: The API credentials you provided are not valid. Please double-check that you entered them correctly and try again.

    If I check these options, I get the same error message but Paypal will no longer work.

    Thread Starter ljfox

    (@ljfox)

    Ok. Thanks for that.

    
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    Thread Starter ljfox

    (@ljfox)

    I have tried a fresh install except wp-config.php and wp-content folder but the same issue is still happening.

    The old site had index.html as the default page.

    Should I raise a support ticket with the hosting provider? I don’t know if this problem is hosting related or WP related.

Viewing 14 replies - 1 through 14 (of 14 total)