loic @ cloudinary
Forum Replies Created
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Hi @lpawlik,
We released
3.2.7which should fix the issue here. May I ask you to upgrade and let me know how it goes?Thanks in advance.
Best,
Loic
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] incredibleHi @chroudakais,
Thank you for the kind words! We are continually working on improving this
plugin and your feedback is greatly appreciated!Hi @lpawlik,
Thanks for raising this issue.
I’ll raise this to our team for further investigation and let you know if and when this will be fixed.
Best,
Loic
Hi @antonynz,
Would you mind creating a ticket to [email protected] and share a system report as documented here: https://support.cloudinary.com/hc/en-us/articles/360022260599-How-to-generate-a-system-report-on-the-WordPress-plugin?
It is a bit confusing that it is failing, it seems Bakery is removing some data that we need to get details on the uploaded asset.
Thanks in advance.
Best,
Loic
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Better performanceHi @techsavvyj,
Thank you for the kind words! We are continually working on improving this
plugin and your feedback is greatly appreciated!Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Game changerHi @andysimpson,
Thank you for the kind words! We are continually working on improving this
plugin and your feedback is greatly appreciated!Hi @twansparant
Thanks for confirming.
Is it reproducible with another theme liketwenty-twenty?Thanks,
Loic
Hi @twansparant
I am afraid I am not able to reproduce the issue. I am not able to get any warning on my side.
Could you please send a system report to [email protected]?
Thanks,
Loic
Hi @twansparant,
Indeed 🙂
Thanks for sharing this, I am using Twenty-Twenty on my side. I’ll try to add the debug headers but I am confused because those are only warnings and you mentioned it is breaking your website so I am wondering how this could happen. Even without debug headers, I should have some errors in my case.
I’ll let you know if I get anything.
Best,
Loic
Hi @twansparant,
Could you share any steps to reproduce it? I am on v6.7.1 and everything seems to work fine.
Thanks in advance.
Best,
Loic
Forum: Plugins
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Incorrect connection stringHi @ilgrizly,
Thanks for confirming.
Could you please open a ticket directly to [email protected] and if possible provide some server logs related to this error message?
Thanks,
Loic
Forum: Plugins
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Incorrect connection stringHi @ilgrizly,
Can you please confirm that the WordPress Rest API is currently functioning? You should be able to test the site health via this documentation.
Kind Regards,Loic
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Great pluginHi @mayordomo
Thank you so much for your kind words! We are thrilled to hear that you find our plugin to be the best optimized out there. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
If you have any suggestions or need further assistance, please don’t hesitate to reach out.
Best regards,
LoicHi @kees78,
Thanks for reaching out.
Could you please open a support case to [email protected] with some screenshots of what you see and share a system report with some assets as documented here.
Is it only happening if you are on
Cloudinary Onlystorage? What are the URLs coming from the product thumbnails?Thanks in advance.
Best,
Loic