loic @ cloudinary
Forum Replies Created
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Hi @alizaheer96,
Thank you so much for your kind words! We are thrilled to hear that our plugin really helps improved your website’s performance. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
Best,
Loic
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Works as promisedThank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Best,
Loic
Hi @firefly2000,
Thank you so much for your kind words! We are thrilled to hear that you find our plugin to be one of the simplest out there. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
If you have any suggestions or need further assistance, please don’t hesitate to reach out.
Best regards,
LoicForum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Easy to use & performanceThank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] I Love Cloudinary!Thank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Thank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Forum: Reviews
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Simplicity and PerformanceThank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Thank you for the kind words! We are continually working on improving this plugin and your feedback is greatly appreciated!
Hi @generosus,
To avoid syncing all your media and overload your server, we only sync assets when they are requested. As soon as an asset is synced it will then be optimized. All your images will then be delivered using
f_auto,q_autoand our algorithm will then decide on the best format to serve. Regarding AVIF, AVIF as part off_autois currently available for our Enterprise customers only but we are working on this for our other customers.Regarding Cloudflare, do you want to use it in front of Cloudinary? If this is the case, then please reach out to [email protected] so we can discuss this further.
Best,
Loic
Forum: Plugins
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Plugin REST API EndpointsHi @generosus,
You should be able to whitelist
/cloudinaryand our plugin should work OK.Hope that helps.
Best,
Loic
Hi there,
We have just released
3.1.7that fixes the issue. You should now be able to upgrade without experiencing this issue.Regards,
Loic
The issue seems to occur in different ways. We have been able to reproduce it with a specific scenario and the team is working is currently working on a fix for this. We are still gathering data on our side in case the fix doesn’t cover other scenarios that we are able to reproduce.
We will let you know when the fix is released. You can downgrade to
3.1.5if needed as the error doesn’t occur with this version.Best,
Loic
- This reply was modified 2 years, 4 months ago by loic @ cloudinary.
Hi @beknowin, as @timaxx mentioned, the issue disappears if you downgrade.
We have an internal ticket on our side for this issue and if you are both able to create a ticket to [email protected] and send a system report as Wissam mentioned earlier, that would definitely be helpful.
Thanks!
Loic
Hi @codehouseno
You just need to go to a post or a page and disable the
Cloudinary statusas documented here.Hope that helps.
Best,
Loic