Maggieee87
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Hello!
Sorry for taking so long to answer, but I’ve never recibed in my inbox that there was a reply on mi question! Sorry about that!
FYI: I’m not sure If i was clear before explaining myself the problem itsefl; the checkout works and the payment gateways also. The only problem is that the WC default validation it’s not working at all, so that makes user a confusing experience, because if there is at least one error in the checkout form, It looks as if the whole thing it’s broken/not working.
The payment gateways causing the issue are popular, but in my country, not in United States I belive:
– Mercado pago: https://woocommerce.com/es-es/products/mercado-pago-checkout/
– Payway gateway
CONSOLE ERRORS IN CHECKOUT:
ERROR LOGS:
– Most of them, are similar to these:2023-07-03T20:32:30+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) en /home/c2031281/public_html/wp-content/themes/Divi/includes/builder/class-et-builder-element.php en la línea 22010 2023-06-15T23:29:37+00:00 CRITICAL require_once(): Failed opening required '/home/c2031281/public_html/wp-content/plugins/wc-gateway-payway/includes/class-payway-logger.php' (include_path='.:/opt/php7-4/lib/php') en /home/c2031281/public_html/wp-content/plugins/wc-gateway-payway/includes/class-payway-wc.php en la línea 124 2023-06-15T23:29:37+00:00 CRITICAL require_once(): Failed opening required '/home/c2031281/public_html/wp-content/plugins/wc-gateway-payway/includes/class-payway-logger.php' (include_path='.:/opt/php7-4/lib/php') en /home/c2031281/public_html/wp-content/plugins/wc-gateway-payway/includes/class-payway-wc.php en la línea 124WC status:
` ### WordPress Environment ### WordPress address (URL): https://tiendaboutique.com.ar Site address (URL): https://tiendaboutique.com.ar WC Version: 7.8.2 REST API Version: ✔ 7.8.2 WC Blocks Version: ✔ 10.2.4 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.27 PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.7.36 Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.8.2 WC Database Prefix: tb_ Tamaño total de la base de datos: 143.80MB Tamaño de los datos de la base de datos: 87.87MB Tamaño del índice de la base de datos: 55.93MB tb_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB tb_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB tb_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB tb_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB tb_woocommerce_order_items: Datos: 0.34MB + Índice: 0.13MB + Motor InnoDB tb_woocommerce_order_itemmeta: Datos: 2.52MB + Índice: 3.03MB + Motor InnoDB tb_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB tb_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB tb_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB tb_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB tb_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB tb_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB tb_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor 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Datos: 0.17MB + Índice: 0.33MB + Motor InnoDB tb_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB tb_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB tb_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB tb_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB tb_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB tb_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB ### Post Type Counts ### acf-field: 24 acf-field-group: 4 attachment: 2214 br_product_filter: 3 custom_css: 1 customize_changeset: 1 et_body_layout: 3 et_template: 9 et_theme_builder: 1 itsec-dash-card: 8 itsec-dashboard: 1 mb_siwc_lite_image: 2 nav_menu_item: 42 page: 16 post: 5 product: 187 product_variation: 1058 project: 5 revision: 406 shop_coupon: 6 shop_order: 1729 shop_order_refund: 19 um_directory: 1 um_form: 3 um_profile_tabs: 1 wp_global_styles: 2 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (31) ### weLaunch Framework: por weLaunch.io – 1.0.19 Wanderlust Andreani Shipping - Premium: por Wanderlust Web Design – 2.0.0 JSON Basic Authentication: por WordPress API Team – 0.1 Advanced Custom Fields PRO: por WP Engine – 6.1.7 Advanced Woo Search: por ILLID – 2.83 Contact Form 7: por Takayuki Miyoshi – 5.7.7 Duplicate Page: por mndpsingh287 – 4.5.2 GTM4WP: por Thomas Geiger – 1.16.2 EnvíaloSimple: Email Marketing y Newsletters: por EnvialoSimple – 2.1 Facebook for WooCommerce: por Facebook – 3.0.27 Smash Balloon Instagram Feed: por Smash Balloon – 6.1.5 iThemes Security Pro: por iThemes – 7.3.4 WooCommerce Load More Products: por BeRocket – 1.1.9.8 Loco Translate: por Tim Whitlock – 2.6.4 Shoppable Images Lite: por Studio Wombat – 1.2.4 Simple Custom Post Order: por Colorlib – 2.5.6 Ultimate Member: por Ultimate Member – 2.6.7 Ultimate Member - WooCommerce: por Ultimate Member – 2.3.3 Under Construction & Maintenance Mode: por WPBrigade – 1.4.2 Payway medio de pago para WooCommerce: por IURCO - Prisma SA – 0.2.4 Additional Variation Images Gallery for WooCommerce - Pro: por Emran Ahmed – 1.3.18 Additional Variation Images Gallery for WooCommerce: por Emran Ahmed – 1.3.19 Advanced AJAX Product Filters for WooCommerce: por BeRocket – 1.6.4.4 Mercado Pago payments for WooCommerce: por Mercado Pago – 6.9.2 WooCommerce - Product Importer Deluxe: por Visser Labs – 3.8.2 WooCommerce Single Variations: por weLaunch – 1.4.1 WooCommerce - Store Exporter Deluxe: por Visser Labs – 5.3.1 WooCommerce: por Automattic – 7.8.2 WP Mail SMTP: por WP Mail SMTP – 3.8.0 WordPress REST API Authentication: por miniOrange – 2.7.0 WP REST API Controller: por Evan Herman – 2.1.2 ### Inactive Plugins (0) ### ### Settings ### API Enabled: ✔ Force SSL: – Currency: ARS ($) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Base de la tienda: #10 - /tienda/ Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart. Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout. Mi cuenta: ❌ Página sin definir Términos y condiciones: #14 - /terminos-y-condiciones/ ### Theme ### Name: Divi Child Version: 1.0.0 Author URL: https://www.elegantthemes.com Child Theme: ✔ Parent Theme Name: Divi Parent Theme Version: 4.21.1 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ✔ ### Templates ### Overrides: La version 3.7.0 de Divi Child/woocommerce/emails/email-footer.php está obsoleta. La versión del núcleo es la 7.4.0 La version 4.0.0 de Divi Child/woocommerce/emails/email-header.php está obsoleta. La versión del núcleo es la 7.4.0 La version 4.0.0 de Divi Child/woocommerce/emails/email-styles.php está obsoleta. La versión del núcleo es la 7.4.0 /home/c2031281/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php /home/c2031281/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php Outdated Templates: ❌ Aprende cómo actualizar ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-07-12 17:54:26 -03:00 Options: ✔ Notes: 39 Onboarding: skipped ### Action Scheduler ### Completo: 2.987 Oldest: 2023-06-10 15:50:50 -0300 Newest: 2023-07-11 15:20:35 -0300 Pendiente: 3 Oldest: 2023-07-11 16:09:40 -0300 Newest: 2023-07-17 21:32:21 -0300 ### Templates ### Extended logging mode for Product Importer Deluxe: ✔ Turn on Logging mode Debugging mode for Product Importer Deluxe: ✔ Turn on Debugging mode ### Templates ### Extended logging mode for Store Exporter Deluxe: ✔Inactive Turn on Logging mode Debugging mode for Store Exporter Deluxe: ✔Inactive Turn on Debugging mode Scheduled Export to FTP: ✔ Scheduled Export to SFTP: ❌ The required SFTP functions are not available; ssh2_connect() ssh2_auth_password() ssh2_sftp(). Contact your hosting provider. ### Status report information ### Generated at: 2023-07-11 15:49:17 -03:00 `
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