mansary

Hi @ogn095

To investigate the issue further, please contact us directly, as we cannot provide the necessary information here due to forum limitations.

Thank you,

• This reply was modified 1 day, 8 hours ago by mansary.

Dear @fcbaena

Thanks for reaching us.

To create the feed with correct shipping value format, kindly use “Shipping(Google format)” as the shipping attribute value and regenerated the feed. Once regenerated, check if the feed is getting the shipping information with the format as needed.

Once the feed is regenerate with the correct format, go to MMC and update the data source again. Hopefully, following the above will solve the issue.

Best regards,

Dear @ogn095

Thanks for reaching us.

To investigate the issue, we need to see the system status. Please go to CTX Feed > Status > Copy the status and share it here.

Best regards,

Dear @hellojan26

As long is the feed is getting the correct regular and sale price, google should get the same price as well. However, to update the values on GMC, go to GMC > Data source and update the data source.

After updating the data source, google may take a while to update old data.

Thank you,

Dear @mowsteadily

We hope you are doing well.

Unfortunately, the issue we were able to recreate on our site is slightly different from the one you are experiencing. Therefore, we kindly request you to contact us through the following link so we can assist you directly on your site and help resolve the issue.

We look forward to hearing from you.

Best regards,

Hi,

Thanks for reaching out.

Currently, our plugin does not have a built-in option to set different auto-update intervals for individual feeds. However, you can achieve this using cPanel cron jobs by following the steps below:

1. Disable WordPress Cron

Add the following line to your wp-config.php file:

define('DISABLE_WP_CRON', true);

2. Add a Secure Token

Add the following line in the same wp-config.php file:

define('CTX_FEED_REGEN_TOKEN', 'your-secret-token-here');

Replace your-secret-token-here with your own secure random string.

3. Create Cron Jobs in cPanel

Go to: cPanel → Cron Jobs

Then add separate cron jobs for each feed based on your preferred update interval.Example: Update Feed Every 24 Hours

0 0 * * * wget -q -O - "https://yourdomain.com/?ctx_regenerate_feed=testcdata&ctx_feed_token=your-secret-token-here" > /dev/null 2>&1

Example: Update Feed Every 7 Days

0 0 * * 0 wget -q -O - "https://yourdomain.com/?ctx_regenerate_feed=testcdata&ctx_feed_token=your-secret-token-here" > /dev/null 2>&1

Important Notes

• Replace yourdomain.com with your actual domain.
• Replace your-secret-token-here with the same token used in Step 2.
• Replace the feed slugs (testcdata, test) with your actual feed names/slugs. You can use the Advanced Cron Manager plugin to see the cron events. You can find the cron events and slug here – https://prnt.sc/5gUCvq9ikNYE, which should replace ctx_regenerate_feed=testcdata.

Once configured, each feed should automatically based on its assigned schedule.

However, it’s a possible solution which is not completely tested.

For further discussion on this topic, kindly reach out to us from here as we may have to investigate further on your site.

Best regards,

Hi,

Hope your doing well.

As we have discussed this issue through our support channel, we are marking this topic as resolved. Please feel free to start a new topic if you need any further assistnace.

Best regards,