Marcin
Forum Replies Created
-
Forum: Plugins
In reply to: [Wise Analytics] Database limitations ?Hello,
Thank you for contacting.
The data is limited to 3 months. It is very likely the database will not grow to big.
Best regards
MarcinForum: Plugins
In reply to: [Wise Analytics] Tracking customer nameHello,
If you want to add more details to the current visitor execute the following PHP code somewhere in your logic:
if (class_exists('\Kainex\WiseAnalytics\Container', false)) {$visitorsService = \Kainex\WiseAnalytics\Container::getInstance()--get(\Kainex\WiseAnalytics\Services\Users\VisitorsService::class);$visitor = $visitorsService->getOrCreate();$visitor->setFirstName("Jerry");$visitor->setLastName("Smith");$visitor->setEmail("[email protected]");$visitorsService->save($visitor);}
Next time you check Wise Analytics stats browser this visitor will be displayed as Jerry rather than Visitor #12345Best regards
Forum: Reviews
In reply to: [Wise Chat] It doesn’t worth it.Hello,
This is not true. Our plugin DOES NOT create entries in WordPress Users database. This way It DOES NOT mix with the real users.
We kindly ask you to remove this review because it is completely false.
Best regard
MarcinForum: Plugins
In reply to: [Wise Chat] Anonymous Users Help PleaseHello,
This should not happen. Most likely it was a temporary problem caused by cache or something similar.
Forum: Plugins
In reply to: [Wise Chat] Thumbnails BrokenHello,
It looks we are way too late to help investigate this. I apologize for the delay.
According to our tests the thumbnails are working properly.
Forum: Plugins
In reply to: [Wise Chat] Can’t delete a channelThis is now fixed.
Forum: Plugins
In reply to: [Wise Chat] groupsAlternatively – please read about Group Chats in Wise Chat Pro.
Forum: Plugins
In reply to: [Wise Chat] groupsHello @dan11223
The chat itself does not have such option directly. You may try outputting a specific shortcode depending on the role of the current user, for example – if current user is A Club player:
[wise-chat channel=”Club A Players” access_roles=”Club A User role”]
This will open a dedicated channel for them with exclusive access.
Best regards
MarcinForum: Plugins
In reply to: [Wise Chat] Chat doesn’t load on Iphone/SafariHello,
Initial tests revealed that it is working well on Safari. Would you please describe what version of Safari you used? Also – what is the exact version of iPhone.
Best regards
MarcinForum: Plugins
In reply to: [Wise Chat] Cookies problem – need to logout/login to see chat againHello,
We initially checked this and it seems to be working properly. Would you please send us a step-by-step procedure that leads to this error?
Best regards
MarcinHello @cloudchan
Yes, this is a field for improvement in our chat plugin, however, you may try limiting the number of users available on the list. There is an option in Appearance settings to output only certain user roles.
Yes, you may list online users only by disabling Enable Offline Users in the chat’s appearance settings.
I hope theses two suggestions will be enough for now. We will be improving this.
Best regards
MarcinForum: Plugins
In reply to: [All Bootstrap Blocks] Breaking standard Columns block ?Thank you @areoimiles , it worked. At first, the checkboxes were blank. I checked them, saved settings, then unchecked and saved again. Then it worked. Thank you for this plugin.
In my opinion it should keep the old behavior after upgrade. You probably described this somewhere in docs, but I did not see it at first glance. I use both columns blocks. Maybe you should change the icon of your Columns block. Try adding some little “B” letter somewhere.
Best regards
For question #1 I understand now that this is how you register page views. This is OK.
Forum: Plugins
In reply to: [Wise Chat] Chat not loading on SafariHello @p42webdev
What version of Safari do you use?
Forum: Plugins
In reply to: [Wise Chat] Custom UsernameHello @jorgeandresca
Thank you!
For the 1st question, would you please clarify this? I do not think I fully understand the question.
For the 2nd question, “Username” authentication works for anonymous users only. WordPress authenticated users do not see “Enter your username” screen. Their WordPress username is used in the chat.
What is the purpose of this JS code?
Best regards
Marcin