margmacd

I have resolved the relevant issue.

Hello @bensibley

I am providing you with an update on where I have reached in following the valued advice you have provided on using Independent Analytics to create a hits counter which displays site hits, starting from a chosen number (in my case, 140000). The public viewing box is already unchecked, which, as I confirmed earlier, prevents the ‘0 views’ label from appearing for logged in users other than administrators. I have added a widget using the relevant shortcode entry (https://drive.google.com/file/d/11NvpNHX4iRqi4MBFu6gUjH8bTkmhW8G2/view?usp=sharing)

Based on this effort, the following text appears on each relevant page as a footer:

Hit counts
140000.

I have also selected the option to include logged in users in the count. However, on logging in as a subscriber, I found that the hit counts number did not change and that this was the case after I had logged out as a subscriber and logged back in as an administrator. In the settings, the count is set not to include logins from administrators or editors but there is no restriction set for subscribers. Can you explain why the counter may not be operating, please? I had previously understood that the hits count would update automatically. Also of relevance is the fact that the ‘0 views’ label (which is only visible to administrators) is not updating.

Since making the above observations, I have selected the option to allow subscribers to view analytics, but this should not affect the recording of their visits.

Can you please kindly advise on a way forward in resolving the above issues.

Many thanks

Thanks @bensibley. My earlier hunch that the views count might only be visible to me still applies.

https://drive.google.com/file/d/1dhXrXBDUzylYXU4gTvF85DyNLg273PKV/view?usp=sharing

I appreciate that several items on the black bar at the top may only be visible to administrators, thus explaining why I can see the views count, but I wanted to check that the views count in particular wasn’t visible to others.

• This reply was modified 1 year, 1 month ago by margmacd.
• This reply was modified 1 year, 1 month ago by margmacd.

Hello again @bensibley

I have explored the advice in the settings area and can confirm that the box you refer to is already unchecked and that there is nothing in fact that I can do to get the number of views to disappear at the top of each page, unless it is the case, perhaps, that it is only I that can see this number. (I can offer to check with another user.)

The advice at https://independentwp.com/knowledgebase/dashboard/display-view-counter/
does, however, have a subsection ‘Allow manual adjustment’ which suggests that the user should be able to increase the starting count in a dialogue box as show in the image provided. I am confused about this, as the view counter is at the top of every page, so I would want to do a once-and-for-all correction. Also, if I click the edit button for any such page, I don’t see the dialogue box which is being referred to.

Can you please provide some clarifications regarding the above findings.

Many thanks for your support.

That’s a very clear explanation @bensibley.

Many thanks!

@bensibley, I was referring to the field Shortcode, the content of which you had recommended that I edit and which you had highlighted via a red rectangle in your last screenshot. The content of that field is not editable at my end. The content ‘0 views’ is an entry that automatically appears at the top of my pages as soon as I install Independent Analytics.

@bensibley, I followed the instructions in the screenshot you provided with tweaks to reflect the current date and the prior estimated count. When I install the plugin Independent Analytics, the error message is resolved, thank you, but the top menu of my pages now displays “0 views”, which suggests that the code

$analytics = iawp_analytics(new DateTime(‘2025-05-26’), new DateTime());
echo $analytics->views + 140000;

isn’t being read in as desired.

I am sorry that I don’t know how to address this, and I don’t see what the additional code is achieving.

• This reply was modified 1 year, 2 months ago by margmacd.

Many thanks, @bensibley. I am not going to find time to work on the code this week, but I will aim to get started next week.

Happy weekend