marxgal

Hi @rogierlankhorst no change, sorry :\

I checked the db and the table still isn’t there after de/re-activate. I tried the simple deactivate, the reactivate with remove data, and a full delete plugin and reinstall, and those two deactivates again and it doesn’t do anything except keep piling errors into the log.

I found the code to set up the table and ran that manually and it errors out with “Specified key was too long; max key length is 1000 bytes”

I found by adding a size to the uid_time_index everything started to work. ie changing

INDEX uid_time_index (‘uid’, ‘time’) to: INDEX uid_time_index (‘uid'(100), ‘time’)

the table would create. So, I deleted the app, updated class-statistics.php to include that and the table installed, and it started tracking visitors. At least it did on my localcopy. I haven’t tried on my live site.

Also, got this when I thought I’d try resetting the statistics:

PHP Fatal error: Uncaught Error: Call to undefined function burst_set_defaults() in /home/theaudio/public_html/wp-content/plugins/burst-statistics/class-admin.php:829

Sorry to keep dumping errors on you!

• This reply was modified 1 year, 5 months ago by marxgal.
• This reply was modified 1 year, 5 months ago by marxgal.
• This reply was modified 1 year, 5 months ago by marxgal.

I get the same thing as OP. Tried from different devices, networks, in-private mode…nothing tracks. No IP exclusions. Settings are all basically default afaik – not turbo mode, not cookieless, etc

Same problem as @dmccan , tried the fix suggested by @biboocl, didn’t fix it though.

Deactivated until this is resolved, sorted the problem but not ideal.

• This reply was modified 1 year, 6 months ago by marxgal. Reason: Extra information