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Forum Replies Created
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Hello @naratt ,
Thank you for using the plugin and apologies for the delayed reply!
Yes, given your setup you should activate both options.
Thank you and have an amazing day!
Hello @silasveta2012 ,
Thank you for using the plugin and apologies for the delayed reply!
I just accessed your website and it seems like you are not only using this plugin for caching. This might be the reason behind its malfunctioning.
Please deactivate all other caching plugins and only use this one for it to work correctly.
Thank you and please let us know if that worked for you!
Hello @siteimpulse,
Thank you for your message and apologies for the delayed reply!
In your case, I’m afraid that that is not possible as Cloudflare interprets each domain separately, thus you would need to insert them separately in Cloudflare.
However, you could adjust your URLs as stated in this thread and make sure that you get all of your languages cached.
Thank you and have an amazing day!
Forum: Themes and Templates
In reply to: [Neve] Nav menu – Toogle button – Blue border MOBILEHello @bencefld ,
Thank you for using Neve and for reaching out!
We had a similar issue before that was only encountered on iPhone devices which was fixed in version 3.1.1 of the theme.
However, I see that your header is constructed using Elementor, not the Neve builder thus I’m thinking that you should reach out to them for help. Also, I have tried replicating the behavior with the Neve Header Builder and it doesn’t reproduce, thus confirming my initial guess.
Thank you for understanding and have an amazing day!
Forum: Themes and Templates
In reply to: [Neve] The button Keep shopping does not workHello @eduiglesias23 ,
Thank you for your reply!
I have previously responded to this question in this thread where I provided the possible working solution.
Can you please try that solution too and see if it works?
https://ww.wp.xz.cn/support/topic/continue-shopping-button-not-working/#post-15410816Thank you and have an amazing day!
Hello @geldnerd ,
Thank you for your reply!
I’m sorry to hear that you moved to another plugin, however, we would like to investigate this issue even more.
Could you please submit this form? https://docs.google.com/forms/d/1qQAPC4YflcwOMpqoN-ENbgfNj2qKIKmDvz22WaE8gOk/
Then, we’ll be able to get more information about your WordPress instance and server limitations to understand the root cause for this issue better.
Thank you and we’ll await your answer!
Hello @andrewlowry ,
Thank you for your message!
Yes, this is the expected behavior since Elementor is able to edit pages only on the front-end thus if you exclude the template, Elementor won’t be able to find it.
Thank you and have an amazing day!
Hello @andrewlowry ,
Thank you for writing to us here too and apologies for the delayed reply!
Since you are a PRO customer we are already handling your case via our internal channel of communication thus I will close this topic.
In case anyone from the community sees this thread, a quick update is that we are not able to replicate such behavior on our testing instances and it seems like the ALT attribute never appears to us if we use an image from URL, even if we use the already added image and its URL the ALT attribute is not present no matter if we add full URL of it or use the MPG tag.
ALT attribute appears only if we select the image from the library but not when the URL is used as a reference.
If you are facing such an issue, please make sure to open a new thread and we’ll make sure to help out.
Thank you for understanding and have an amazing day!
Forum: Themes and Templates
In reply to: [Neve] Continue shopping button not workingHello @eduiglesias23 ,
Thank you for your reply and apologies for the delayed response!
By default, the “Continue Shopping” button redirects to the previously visited page – sometimes this makes no sense and you might want to send visitors back to the main shop page instead (or a custom page).
You can try adding the below code snippet into the functions.php file of your child theme and see if that works for you.
add_filter( 'woocommerce_continue_shopping_redirect', 'tisle_change_continue_shopping' ); function tisle_change_continue_shopping() { return wc_get_page_permalink( 'shop' ); }Thank you and please let us know how it went!
Hello @egocefalo ,
Thank you for using the plugin and for reaching out!
What are the Twitter card images you are referring to? I accessed the link provided and couldn’t see anything that might be working poorly.
Would you mind sharing a screenshot of the issue?
Also, I have checked the response headers and I can see that the plugin is working correctly thus I’m wondering if you are having issues on another page.
Thank you and we’ll await your reply!
Hello @ibtekarlabs ,
Thank you for using WPCSPC and for reaching out!
Would you mind sharing the website URL so we can take a look?
Also, are you using any other caching plugins along with this one? (maybe the official Cloudflare one, APO)
If that’s the case, then please make sure to delete all other caching plugins and keep only this one active (WPCSPC) in order to ensure the proper cache handling systems.
If you are still seeing high CPU usage, even after all these checks, then try to disable the Preloader feature and see if that works better.
Thank you and we’ll await your response!
Hello @sirbenky ,
Thank you for your reply and apologies for the delayed response!
I am having troubles understanding the issue at hand so would you please clarify the situation? In the first post, you stated that you desire to cache pages for logged-in users which is not desirable/possible as @isaumya announced in his response.
In your latest post, you stated that now pages are being cached for logged-in users which should not be the case indeed although I don’t know how you achieved such a behavior.
By default, the plugin will not cache any pages containing dynamic content thus, unless you made some changes in the plugin, I am interested in seeing why that might happen on your end.
That being said, would you mind sharing the website URL and some pages with dynamic content so we can check the behavior too? In case we’ll encounter any misbehavior, we’ll make sure to rectify it in the upcoming versions of the plugin.
Also, can you please share your plugin settings so we can make sure that the correct ones are used for this specific situation?
Thank you for understanding and we’ll await your response!
Hello @andrewlowry ,
Thank you for the details!
If I understood the problem correctly, then I’m afraid that this implementation wouldn’t work as you are trying to integrate MPG shortcode in the Elementor fields.
I supppose the {{mpg_main_banner}} code would contain the remaining path of the image from your media library, and you would expect Elementor to concatenate the first string “https://www.mydomain.com/wp-content/uploads/” with the image extracted from MPG. So an example of the expected behavior would be https://www.mydomain.com/wp-content/uploads/image1.jpg or something like that which would then be used by Elementor when generating the CSS.
In this case, I’m afraid that it will not work.
What you could try is to include in your CSV file a column called background or content (just an example) and parse in HTML for your page that would include an image as such.
However, instead of a list, you can use the HTML that you desire so when MPG parses the content, you will have the element exactly as you need it.
I am not entirely sure it would work within Elementor, but I think it is worth a try.
Thank you and please let us know if you have further questions!
Hello @simongcc ,
Thank you for using Neve and for reaching out!
Can you please let us know the exact warning you are getting to see if we can replicate the same behavior?
I did perform the steps above and got an array to string conversion warning in the formatting.php file. Are your warnings the same?
If yes, then you shouldn’t worry about them as they will not impact the correct functioning of the theme, however, I will report the findings to our development team to fix them in future releases.
Thank you and I’ll await your response!
Forum: Themes and Templates
In reply to: [Neve] Neve with LearnPressHello @lorenagiocasta ,
Thank you for using Neve and for reaching out!
What you are trying to do is not part of the Neve theme as our theme does not control the templates that LearnPress uses.
From what I could read, there is no other option of editing the LearnPress course pages other than actually changing the code within the template files that they use.
That being said, I would advise reaching out to the developers of the plugin and asking them if they have any solution for your desired design.
Thank you for understanding and have an amazing day!
