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Forum Replies Created
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Forum: Themes and Templates
In reply to: [Neve] PHP error: Array to string conversionHello @herrzhull ,
Thank you for your detailed explanation!
I followed your instructions in trying to recreate the issue but to no avail (Neve default or child theme). I changed the button colors in all aspects in both the default and the child theme, saved the changes and I could access the Customizer as well as the editor in both situations afterward whilst using WP 5.9.2 and PHP 8.1. ( please note that PHP 8.1.2 is not yet a stable and secure version so errors can happen there)
No errors or warnings appear on the instance either. However, I did notice that particular warning appearing in the debug log. As mentioned by the message it is a warning, not an error, thus nothing will break the functionality or looks of the website.
Thank you for this and we’ll let our developers know about the warning so they can fix it in the future!
Hello @dlin04 ,
Thank you for your reply!
I am happy to hear that you managed to find a working solution and that you shared it with the community.
Have an amazing day!
Hello @nachiketgholap ,
Thank you for using Neve and for reaching out!
I have accessed your website and when I click on the Blog menu item, it redirects me to https://nachiketgholap.in/blog/ which is not blank. (screenshot)
Are you still encountering the issue?
Thank you and we’ll await your answer!
Hello @sivanh13 ,
Thank you for using Feedzy and for reaching out!
I have just tried importing a feed using another category for taxonomy but I didn’t encounter any issues, thus I’m thinking there is some particular setting in your environment that prevents the correct behavior.
Can you please share your website URL so we can check for errors as well as the Feed RSS URL that you are using?
Thank you and we’ll await your message!
Forum: Themes and Templates
In reply to: [Neve] Problème de mise en pageHello @lyahprod ,
Thank you for your reply!
I see you went ahead with a different style that looks good to me. (screenshot)
Are you still encountering issues?
Also, can you please make sure that all of your plugins are up to date including the theme and WP?
Also, you seem to have some server-side caching active which I would suggest purging to make sure that the front-end differences are shown.
Thank you and we’ll await your answer!
Forum: Themes and Templates
In reply to: [Neve] CSS Not working in Footer?Hello @joyryde ,
Thank you for reaching out again and apologies for the delayed reply!
I took a look at your website and I’m trying to find the icons that are not loading. I searched the 3 icons on the homepage that load for me correctly (screenshot) and then I navigated through the website to see if the social icons in the footer have any problems but they all display the same for me. (homepage, newest products, news).
Are you still encountering the issue?
Thank you and we’ll await your answer!
Forum: Themes and Templates
In reply to: [Neve] Error of responsive design on mobileHello @tipicaud ,
Thank you for your message!
That is odd as Otter should function correctly with Neve. Are you using the latest version of Otter? (2.0.1)
If so, can you please try to regenerate the CSS and see if the issue persists? To do so, please go to Dashboard > Settings > Otter > Scroll Down until you see the Regenerate Button. (screenshot)
Also, try and clear the LiteSpeed cache and see if that makes a difference since you might be serving an old page instead of the new one.
Thank you and please let us know if this worked for you!
Forum: Themes and Templates
In reply to: [Neve] Tons of PHP Errors, is this caused by the theme?Hello @joyryde ,
Thank you for reaching out again!
The first notices are solely related to Woocommerce and the second message relates to the cart icon component that seems to be throwing an error on line 20. Without seeing the website I’m afraid I can’t tell what might be wrong, thus would you mind sharing the website URL so we can take a look?
Also, please try to deactivate all plugins and see if that fixes the issue. If yes, then start enabling them back one by one whilst still checking to see if the issue is solved until you find the faulty plugin.
Thank you and we’ll await your message!
Hello @natterramble ,
Thank you for using the plugin and for reaching out!
Can you please try the methods described in this thread and let us know if you are still encountering issues?
https://ww.wp.xz.cn/support/topic/still-caching-after-plugin-deletion/Thank you and we’ll await your response!
Forum: Themes and Templates
In reply to: [Hestia] mp3 player appearing in sidebar for some reasonHello @lady_r0gue ,
Thank you for your message!
From your replies, it seems like you managed to find the solution by yourself and we are glad to hear that.
If you encounter any other issues from now on please make sure to open a new ticket and we’ll be glad to help out!
Thank you and have an amazing day!
Hello @ebuege ,
Thank you for using Menu Icons and for your review!
Indeed you cannot choose a custom color for the Icons however you can achieve that with CSS because the styling is also depending on your theme.
As for the size, you can choose a custom size (screenshot) however you are limited to the em measuring unit and a 1:1 ratio.
When it comes to fitting, as we are also mentioning in the plugin, the theme settings might interfere with the CSS that the plugin is using, thus, you might want to override it with your own using the Customizer or a child theme.
Thank you for understanding and if you encounter any issues, please create a ticket and we’ll make sure to help out!
Hello @dlin04,
Thank you for using Neve and for reaching out!
The featured image size and the image sizes set using the WP Blocks are different but can be adjusted using this documentation.
Also, you can change the size of your images using the Image block from within its settings, to match the featured image size (screenshot).
Thank you and have an amazing day!
Hello @akiikiwporg ,
Thank you for using MPG and apologies for the delayed reply!
I have accessed the sample page but I don’t see any 404 errors on my end. (screenshot)
Are you still encountering issues? If so, try changing the redirect settings in your MPG dashboard > Advanced Settings. (screenshot)
We only had 2 users complaining about a similar issue and after we found the correct setting for their environment it worked.
If that didn’t work either, I see that you mentioned to be using the PRO version, in that case I would kindly ask you to contact us directly here https://store.themeisle.com/contact/. This way we’ll be able to respond quicker and also get more insight on why this issue might be occurring.
Thank you and we’re looking forward to hearing from you!
Hello @ibtekarlabs ,
Thank you for your response and sorry for the delayed reply!
I checked your website and it seems like you are indeed using the Cloudflare APO plugin too. As I mentioned before, please disable all other caching plugins if you wish to use this one. Using multiple caching methods on the same website is not recommended and will result in misbehaviors.
Also, I can see that the settings of the plugin have been altered with a bit (max age etc) which is not recommended unless you know exactly what you are going for.
That being said, would you please delete all the other caching plugins, then turn log verbosity to high and try editing a product again?
With the log verbosity set to high, we should see exactly what is happening.
Thank you and we’ll await your response!
Hello @snippet24 ,
Thank you for using the plugin and apologies for the delayed reply!
From what I could see on your website the plugin is working correctly. Your results could be improved by further optimizing the website (using Webp format images instead of PNG for example).
You can check the solutions provided in these 2 threads to learn more about similar situations:
a) https://ww.wp.xz.cn/support/topic/wp-rocket-cache-mobile/
b) https://ww.wp.xz.cn/support/topic/very-low-google-speedtest-result-with-plugin-active/#post-14019136Thank you and have an amazing day!