businessrevolutsupport_mayank909
Forum Replies Created
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Hello Team,
Please reach out to our in App Help section and ask for your case to be escalated. To further debug this we would need you to share information that should not be shared on a public forum
Follow these steps to reach out to our help section:
– Open the Revolut Business App
– Click on your account name on the top left of your screen.
– Open “Help” section.
– Scroll down until you see “Chat” option.
– Click on “Start new chat” (chat bubble icon)When asking to escalate please give the link to this forum thread so we will be able to easily identify you and prioritise.
Kind regards,
MayankHello Team,
Please reach out to our in App Help section and ask for your case to be escalated. To further debug this we would need you to share information that should not be shared on a public forum
Follow these steps to reach out to our help section:
– Open the Revolut Business App
– Click on your account name on the top left of your screen.
– Open “Help” section.
– Scroll down until you see “Chat” option.
– Click on “Start new chat” (chat bubble icon)When asking to escalate please give the link to this forum thread so we will be able to easily identify you and prioritise.
Kind regards,
MayankHello @torao9340
Thank you for reaching out to us.We understand your concern regarding the visual alignment of the payment button with your website’s design. At present, the available customization options for the button style are limited to the following three variants:
- Dark
- Light
- Light (Outlined)
Should you require any further assistance or have additional questions, please feel free to let us know.
Best regards,
Mayank
Forum: Plugins
In reply to: [Revolut Gateway for WooCommerce] Something went wrongHello Team
Please reach out to our in App Help section and ask for your case to be escalated. To further debug this we would need you to share information that should not be shared on a public forum.
Follow these steps to reach out to our help section:
– Open the Revolut Business App
– Click on your account name on the top left of your screen.
– Open “Help” section.
– Scroll down until you see “Chat” option.
– Click on “Start new chat” (chat bubble icon)When asking to escalate please give the link to this forum thread so we will be able to easily identify you and prioritise.
Best regards,
MayankForum: Plugins
In reply to: [Revolut Gateway for WooCommerce] Failed Verification enhancementHello @jfnnolan
Please reach out to our in App Help section and ask for your case to be escalated. To further debug this we would need you to share information that should not be shared on a public forum
Follow these steps to reach out to our help section:
– Open the Revolut Business App
– Click on your account name on the top left of your screen.
– Open “Help” section.
– Scroll down until you see “Chat” option.
– Click on “Start new chat” (chat bubble icon)When asking to escalate please give the link to this forum thread so we will be able to easily identify you and prioritise.
Kind regards,
MayankForum: Plugins
In reply to: [Revolut Gateway for WooCommerce] Duplicated Payments with credit cardHello
Thank you for contacting us,We’ll investigate further on our end, but we need a few details from your side:
- Screenshots of the order notes in WooCommerce.
- If possible, we would also appreciate temporary access to the plugin dashboard.
- Order Ids for which the issue is observed.
- Additionally, could you please share the plugin log file from your WooCommerce settings.
Please send all these details to us at [email protected], and kindly include the thread link as well so we can prioritize your request.
Best regards
Mayank- This reply was modified 10 months ago by businessrevolutsupport_mayank909.