mbratch
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Forum: Fixing WordPress
In reply to: Suddenly getting “Internal Server Error” for websiteOk finally got it sorted out and problem all completely solved now! I was able to get the sub pages to show up again by changing the permalink settings, saving them, changing them back and saving again. Phew!
Forum: Fixing WordPress
In reply to: Suddenly getting “Internal Server Error” for websiteHello again, Hitendra
Well, I contacted GoDaddy (who hosts my website). I called them to resolve my issue of not being able to make sftp contact to the site. I got through their telephone help queue fairly quickly, and a gentleman on the phone took some information from me and put me on hold for about 10 mins. He returned, finally, apologizing for keeping me waiting and asked me to try the site. The main page of the site is working and I can now access the admin page.
I think I prematurely marked this rwsolved. But technically, I have a different problem. I am unable to access subpages of the site. They are not found. I don’t know whether they were moved or deleted. I can access the admin WP File Manager but not sure how to find where they are or where they should go. I can see all of the pages listed under wp-admin, but unable to edit them with Elementor (it always gives me some kind of page not found or htaccess not found error).
Mark
Forum: Fixing WordPress
In reply to: Suddenly getting “Internal Server Error” for websiteHello Hitendra
Thank you for the prompt reply.
How might I access cPanel? I downloaded the phpMyAdmin tool according to some instructions on this site, but after downloading it and gazing at the documentation, I really have no idea where to get started with that tool to try and resolve this issue.
In the meantime, I can contact my web hosting service to ask why the sftp isn’t working. It’s not even getting as far as asking for credentials. It just seems to take a long time and then says “disconnected” which might mean that it’s not an understood or supported connection on the site (although my service provider dashboard indicates that it is supposed to support sftp).
Mark
Forum: Fixing WordPress
In reply to: Class ‘Elementor\Scheme_Color’ not foundOk thanks Lisa, will do.
Forum: Fixing WordPress
In reply to: Class ‘Elementor\Scheme_Color’ not foundHello again, Lisa (@contentiskey). I think I got it working. Once I was able to hunt down the files that the error complained about, I was able to replace class specifiers for Color and Typography per some clues I read on another site:
Scheme_Color::... --> \Elementor\Core\Schemes\Color::... Scheme_Typography::... --> \Elementor\Core\Schemes\Typography::...I had to make this change in several places in a couple of different files.
This is just a hack. I’m sure there’s a more elegant way to fix this. I think perhaps to upgrade the navmen plugin (if there is such a thing). I thought I had upgraded a couple of plugins already that looked relevant. But anyway, this gets me by for now. Thanks again for your help, you got me thinking in a helpful direction.
Forum: Fixing WordPress
In reply to: Class ‘Elementor\Scheme_Color’ not foundHello Lisa (@contentiskey), thank you so much for the reply.
*do you have a recent backup of the database and files for your site?
I do not. However, I will probably run off and do that promptly!
*if you have access to plugins folder, are you able to rename of the plugins folder to temporarily deactivate all plugins? (this might help you gain access to login to the WordPress dashboard to do further troubleshooting/repair)
I have access to the WP Filemanager. I did find a plugin folder with LOTS of stuff under it. I can fool with that…
*since the error messages seem to relate to Elementor plugin — start a topic for the Elementor plugin support team…
Ok, I can do that. The error I showed in detail is from attempting to open Elementor which provides a preview. It probably failed to show the preview.
Is there a way to see a server log to see what the error is that occurs when just trying to access the website? I don’t know if it would be the same as the error I get when accessing Elementor.
@matheusfd @mrdaro thanks for the responses.
I did find a way to clear the cache (we use GoDaddy for hosting). That may have gotten me by for now. It’s hard to tell until a point in time I hear from a failure attempt.
I have not yet had a chance to contact them about disabling caching for a particular page. I’ll need to figure out how to make the right connect with them for my request to be effective. I did already read the PHP connection document linked.
Thank you.
- This reply was modified 4 years, 10 months ago by mbratch.