Melanight

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  • Forum: Themes and Templates
    In reply to: [Responsive] Customization problem (Background image)
    Thread Starter Melanight

    (@melanight)

    10 years, 10 months ago

    Hello Tahoe Rock,

    Many thanks for your message 🙂

    Yes the blog is important. It is for an organization which aims to ensure disabled peoples’ voices are heard when services are planned and changed in Brighton and Hove (United Kingdom). I am a volunteer within this organization and I’m trying to manage the website …
    I think that we are going to keep the same background color unfortunately because I’m not very good and I don’t want to lost any content !

    I will try again in one month maybe the system will be unlocked.

    It’s shame that I can’t talk with someone who works for WordPress 🙁

    Many thanks again for your answer and your help 😀

    Mélanie

    Forum: Themes and Templates
    In reply to: [Responsive] Customization problem (Background image)
    Thread Starter Melanight

    (@melanight)

    10 years, 10 months ago

    Hi Tahoe Rock,

    Thank you for your answer.
    No I don’t have a child theme I have this theme : https://ww.wp.xz.cn/themes/responsive/

    With the WordPress “free version” I can’t access to the CSS file and I can’t instal plugin I have to pay for that (go to premium package = 85£/year).

    So I am very very limited but I used to customize the background with their options.
    => For more than 10 days now it’s locked and I don’t know what can I do.

    I can access to these options and modify my background but when I saved and publish the background doesn’t want to change its color. It’s very very strange.

    I don’t have a access to FTP.
    I did a xml backup.

    – Do you know what can I do more ?

    Thanks you so much 🙂

Viewing 2 replies - 1 through 2 (of 2 total)