mkscripts

This issue may be related to white-spaces. Some plugins or changes that you make to WordPress can cause extra spaces and/or line feeds (return characters) to be added to the output of every WordPress page. This is usually not a problem, since they are invisible.
However, this is a problem when data other than text is being sent – e.g. when you are downloading a file. These extra characters can change and corrupt the file. You could disable other plugins to see if that fixes your problem. If not, try to change your theme temporarily.

Kind regards,
Team Download After Email

Hi Paul,

This issue is probably caused by a disabled PHP extension, as you can read here:

https://ww.wp.xz.cn/support/topic/unable-to-download-the-file-through-the-link/

Please let us know if it worked and if you have any more questions, feel free to ask.

Kind regards,
Team Download After Email

Hi,

After clicking your download link, the following message is displayed: This link has already been used and is now unavailable. This message is displayed by our plugin, so everything seems to work fine so far. If you want download links to be used more than once, you can use the “Unlimited Links” option (Admin Menu > Downloads > Options).

If you have any more questions, feel free to ask.

Kind regards,
Team Download After Email

Hi Mark,

Not all HTML code is possible, because some HTML tags are stripped (sanitized) during the saving of the email content. There is a filter available to change / create the complete HTML content of the email.

In the coming update we will improve the default HTML code of the email and make sure that a plain text version is added automatically. Thank you for letting us know.

If you have any more questions, feel free to ask.

Kind regards,
Team Download After Email

You could use the following code to strip the part /?lang=xx from the download URLs:

add_filter( 'wp_mail', 'my_custom_dae_download_link', 999 );
function my_custom_dae_download_link( $args ) {

    if ( preg_match( '~([/][?]lang[=]\w+)[/][?]file~', $args['message'], $matches ) ) {

        $args['message'] = str_replace( $matches[1], '', $args['message'] );

    }

    return $args;

}

Although we have already tested it, it is advisable to test the code first. You can use it in your theme’s functions.php or in a custom plugin.

Kind regards,
Team Download After Email

Hi,

Below an example of the use of the above-mentioned filter:

add_filter( 'dae_email_message', 'my_custom_dae_download_link', 10, 5 );
function my_custom_dae_download_link( $message, $values, $email_content, $file, $download_url ) {

    // Your custom download link

    $download_link = '<a href="' . $download_url . '">' . $file . '</a>';

    // Replace the placeholder {download_link} with the $download_link

    $message = str_replace( '{download_link}', $download_link, $message );

    return $message;

}

(This is an example, please test it before using it on a live site.)

Changing the source code is not recommended, because after a plugin update these changes can be lost. That is why actions and filters are used to make changes or to add custom code. Here you can find more information about adding filters:

https://developer.ww.wp.xz.cn/reference/functions/add_filter/

You can add this code to the functions.php of your child theme or via a custom plugin.

Kind regards,
Team Download After Email

Hi,

You’re welcome. This could be a local problem. You could update Safari to the latest version, turn off extensions, delete all cache, change/reset settings, etc. and see if that makes a difference.

Kind regards,
Team Download After Email