nabeel13

Hi @michellei ,

I’ve regenerated the CSS and switched themes, but it has not changed.

I’ll just use another Element instead.

Thanks for all of your assistance, it is much appreciated.

Hi @michellei

Thanks for the assistance.

Sure:

https://www.shadedsavanna.com/sample-page/

Hi @prin_settasatian

I hope you are well.

Thank you for the detailed support, it is much appreciated.

However, those were the settings that I had enabled, VAT is still not being displayed at checkout?

Hi @duracelltomi ,

I have found the problem.

For “Payment Gateway 2” the following events are not loading on the “/order-complete” page:

“purchase”
“gtm4wp.orderCompletedEEC”.

For “Payment Gateway 1” those two events are loading.

I tested with essentially no plugins active except for Woocommerce, the payment gateway, and GTM4WP.

What is the solution?

Hi @duracelltomi ,

I’ve created a test website for “payment gateway 2”.

I’ve completed a transaction. So could it be maybe that the data is being sent to Google Analytics before anything is being pushed to the data layer?

Here is the tag summary: https://ibb.co/C2ZPcn9

Here is what is available from the Data Layer:

{
  event: "purchase",
  gtm: {uniqueEventId: 6, start: 1642689073855},
  pagePostType: "page",
  pagePostType2: "single-page",
  pagePostAuthor: "nabeel",
  new_customer: false,
  ecommerce: {
    currencyCode: "ZAR",
    purchase: {
      actionField: {
        id: "23",
        affiliation: "",
        revenue: 50,
        tax: 0,
        shipping: 0,
        coupon: ""
      },
      products: [
        {
          id: 15,
          name: "Sample Product",
          sku: "001",
          category: "Sample Products",
          price: 50,
          stocklevel: 999,
          variant: "",
          quantity: 1
        }
      ]
    },
    currency: "ZAR",
    items: [
      {
        item_id: 15,
        item_name: "Sample Product",
        item_brand: "",
        price: 50,
        item_category: "Sample Products",
        quantity: 1,
        google_business_vertical: "retail",
        id: "15"
      }
    ],
    transaction_id: "23",
    affiliation: "",
    value: 50,
    tax: 0,
    shipping: 0,
    coupon: ""
  }
}

Hi Ohidul,

Thank you for your assistance, it is very much appreciated.

Hi @ansarybadal,

Thank you for the information, it is much appreciated.

When will the next update be available?

Hi Thomas,

Thank you for the reply and for the information.

So I have unchecked “Enable overriding settings in this tag”, and I have added “gtm4wp.orderCompletedEEC”. These are the changes that I had not implemented since you updated the plugin to V.1.13.

Since making those changes the revenue data now matches between Woocommerce and Google Analytics.

Thank you for your assistance with this, it is greatly appreciated.