ncls9

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  • Forum: Plugins
    In reply to: [Object Sync for Salesforce] Error: Update WordPress product with ID
    Thread Starter ncls9

    (@ncls9)

    3 years, 11 months ago

    Thanks a lot. Actually, I find no log that explain the creation failed (or maybe few weeks ago but I can’t find the log in the 30000 log entries).
    The field mapping errors says “Invalid item ID” with wordpress id null and Salesforce Id populated.
    Do you have an idea of what to do ?
    Regards

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    My problem is resolved. It was not at all a problem of the plugin. It was a problem from wordpress cron that didn’t execute because of the server (a developer helped me to fix that i didn’t really understand the reason) .The plugin now works ! Thanks a lot for your help.

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    Hello, I didn’t find the reason of the issue. I tried many changes but there is the same problem : the scheduled action object_sync_for_salesforce_pull_check_records / every X minute is never executed automatically and stays in status “Pending”.
    Did you ever faced this issue ?
    Thanks a lot for your help.

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    Hello. Thanks a lot for your support.
    I activated the debug mode and modified and saved the Sheduling (every 7 minutes). The batch doesn’t starts automtically : no log appears in the log tab after 1 hour. So I went in the planified action tab, in pending actions and clicked on execute the query “pull records” . Then all the actions are created as pending. I wait 10 minutes but lines in log table. So I click on execute each task and it created logs : some logs are successfull, others have this error :

    Notice: Because object map 62 already exists, WordPress product 0 was not mapped to Salesforce Id a175J000000gaQKQAY

    The WordPress product with of 0 is already mapped to the Salesforce B25__Resource__c with Id of a175J000000gaQKQAY in the mapping object with id of 62. The Salesforce B25__Resource__c with Id of a175J000000gaQKQAY was created or modified in Salesforce, and would otherwise have been mapped to this WordPress record. No WordPress data has been changed to prevent changing data unintentionally.

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    Thank you with the 2.2.2 version I no longer have to connexion issue :

    HTTP method: GET

URL of API call to Salesforce: https://axisgroupe.my.salesforce.com/services/data/v54.0/query?q=SELECT+Name%2C+Id+from+Contact+LIMIT+100

SOQL query that was sent to Salesforce

SELECT Name, Id from Contact LIMIT 100

API result from Salesforce
Array
(
[code] => 200
[data] => Array
(
[totalSize] => 100
[done] => 1
[records] => Array
(
[0] => Array
(
[attributes] => Array
(
[type] => Contact
[url] => /services/data/v54.0/sobjects/Contact/0035J00000RH3NBQA1
)

[Name] => stephane milhaud
[Id] => 0035J00000RH3NBQA1

    I also had this log :

    "Success ActionScheduler: the ActionScheduler library has completed its migration. See the log entry content for status on each recurring task.
    Schedule name: salesforce_pull."

    But When I update Salesforce records nothing happens.

    I looked to the planified action tab and i see that there is a pending action
    object_sync_for_salesforce_pull_check_records with the status "Pending"

    Thanks a lot for your help

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    Thanks for this quick answer:
    I noticed that the plugin proposed me an update. I updated the plugin but now I can’t get connect to Salesforce : “The plugin was unable to load a sample of Contacts from Salesforce. This may mean that there are connection issues, or that the authorization has expired”
    ( I tried to uninstall the plugin deleting data. i then tried to create a new connected app in Salesforce). But i Still get this error to connect.

    Forum: Plugins
    In reply to: [Object Sync for Salesforce] Syncing issues – Salesforce pull
    Thread Starter ncls9

    (@ncls9)

    4 years ago

    Actually I looked in the action scheduler ( /wp-admin/tools.php?page=action-scheduler )
    All the action are planified but are not executed. When I execute the action manually it works.
    Do someone have an idea from where can this come from ?
    Thanks a lot for your help.

Viewing 7 replies - 1 through 7 (of 7 total)