nvigna

Hello. I’m having the same problem! Help! Donor received an error when processing their donation. “Error: An unexpected error occurred while processing the donation. Please try again or contact a site administrator.”

When I logged in to the site, I noticed that the GiveWP plugin needed an update. I updated the plugin and the whole site crashed with a critical error. Our hosting company was able to bring site back up by disabling givewp plugin. Here are the two sets of errors we got:

The error it gave a moment ago :

wp plugin deactivate PHP Fatal error:  Uncaught Give\Framework\FieldsAPI\Exceptions\TypeNotSupported: Type text is not supported in /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give/src/Framework/FieldsAPI/Form.php:56
Stack trace:
#0 /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give-text-to-give/src/Registration/Actions/RegisterFormFields.php(67): Give\Framework\FieldsAPI\Form->append(Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Email), Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden))

Stack trace:
#0 /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give-text-to-give/src/Registration/Actions/RegisterFormFields.php(67): Give\Framework\FieldsAPI\Form->append(Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Email), Object(Give\Framework\FieldsAPI\Text), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden), Object(Give\Framework\FieldsAPI\Hidden))
#1 /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give-text-to-give/src/ServiceProviders/FormServiceProvider.php(45): GiveTextToGive\Registration\Actions\RegisterFormFields->init()
#2 /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give-text-to-give/src/ServiceProviders/FormServiceProvider.php( in /home/wp_pfanvp/ourwebsiteurl.com/wp-content/plugins/give/src/Framework/FieldsAPI/Form.php on line 56
Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

Thank you for your prompt assistance–we are in the middle of a campaign and not being able to take donations has put a kink on our plans.