oceanstoash
Forum Replies Created
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So, we tried this:
g:id mapped to SKU_ITEM_GROUP_ID (Facebook)
<g:id>FutureEarthTee_3261</g:id>and it made all my products disappear, haha.
I have updated it to this:
g:id mapped to SKU_ID (Facebook)
<g:id>FutureEarthTee_3279</g:id>and it seems to look correct, and all my products stayed in the Facebook Products Feed section correctly after syncing the data source. But I’ll have to wait til tomorrow then check and see how it reports within my Catalog.
That’s the same value it shows in Facebook Pixel Helper from the webpage, so I’m really crossing my fingers, hoping it will start to work. I will report back when I have more tracking data.
Thank you very much.So, now Facebook help is telling me, to successfully Retarget, I have to manually add the Content ID for each individual product into the Backend of the Pixel installation, and that it will otherwise not work at all. Doesn’t the Product Feed tell the Pixel and the Ads the correct Content ID if it’s properly mapped? I feel even more confused now.
I already reverted it back to how it was before because I don’t wanna pay money to show blank ads to people. I feel like this would get solved faster with a phone call paired with a live chat type of situation.
Yes, it’s the Official Facebook Pixel plugin, and I have chatted with them before. They just say that it needs to match to work correctly, and that needs to be configured in here. They can’t support your feed plugin, since they didn’t create it.
Nope, this is way bad. It removed ALL of my t-shirt products, and only left the 2 songs and 2 concert tickets. I have to figure this out somehow. I don’t know what to do now.
Ok, I changed it on the main feed. I’ll let you know how it goes. Are there any other things in there that I should change?
Ok, this seems to make sense. I duplicated my feed to test this. Here are some options to look at. I’m just not sure which one is the most correct to use.
With the current setup, g:id is mapped to the Product ID value.
Result is <g:id>3279</g:id>I tried a few the other ones, and here are their results.
g:id mapped to SKU
<g:id>FutureEarthTee</g:id>g:id mapped to SKU_ID (Facebook)
<g:id>FutureEarthTee_3279</g:id>g:id mapped to SKU_ITEM_GROUP_ID (Facebook)
<g:id>FutureEarthTee_3261</g:id>So, based on that, which one is the most correct one to use?
Thanks
That’s the weird part, none of the products are actually disapproved. They just can’t be correctly tracked for Retargeting. And for months now, I’ve been able to successfully send ads and get conversions and sales for song downloads and concert tickets to our shows without a problem, all within their own Product Sets. But, at the same time, I made other Adsets set to Retarget, and they’ve never spent a single penny, even though they’re on, and the reason is because of this Unique ID not being correctly mapped in the feed. So basically, it knows which products are which, it just doesn’t know their Unique ID for Retargeting, which results in this Unique ID error I’m getting. It’s in my Events Data Sources tab for this specific feed, and it says:
100.0% of views on Feb 24 can’t be retargeted
100.0% of adds to cart on Feb 24 can’t be retargeted
100.0% of purchases on Feb 24 can’t be retargetedHere’s my feed url: https://oceanstoash.com/wp-content/uploads/woo-product-feed-pro/xml/be87e3aac8b4a7abe3421eb4d67abe2e.xml
Thank you
Maybe, but not sure. Leaning more towards “no”, but only because it’s giving an error for every single product. Not sure how to fix it. What should I do?
Strange, I have no option for a Software checkbox like yours, or for the “Identifier Exists” field, as shown in this screenshot of my product’s details.
https://www.dropbox.com/s/7lzsrm5ux5v4axe/Screen%20Shot%202018-12-29%20at%204.09.48%20AM.png?dl=0
I have emailed you the debug link.
Thank you 🙂
