Oleksandr
Forum Replies Created
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Thank you for taking the time to leave us a review. We’re really glad you’re satisfied with E2Pdf. Don’t hesitate to contact us if you run into any other issues or potential bugs. 😊
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Issue with Suffix and SeparatorsThank you for sharing the details. We were able to replicate the issue on our side, and it appears to be related to the Forminator 1.53.x update. A hotfix has already been released for E2Pdf (version 1.32.17) that should resolve the problem. Could you please update the plugin and check whether everything is working as expected?
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Issue with Suffix and SeparatorsHello,
Unfortunately, it seems that the pdfs/screenshots are missing from the message. Could you please clarify which “Value” is currently used in the field/object (Right-click → Properties → Value)?
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Not working at all for ElementorHello,
Could you please verify the following:
- That your E2Pdf template is connected to the correct form: https://e2pdf.com/docs/errors#5
- That the correct [e2pdf-attachment] shortcode, with the correct id is used in the mail message: https://e2pdf.com/docs/extensions/elementor-forms#e2pdf-attachment
If the issue persists, please submit a support ticket here: https://e2pdf.com/support/contact
Thank you.
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Free Version Is not showed DatasetUnfortunately, we can’t replicate the issue on our side. We’ve also responded to the support ticket you submitted on our website. Please review it and provide the requested information so we can better understand what might be causing the issue.
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Free Version Is not showed DatasetHello,
Please make sure that the connection in the E2Pdf template is set correctly. It should be connected to the required extension and, if the PDF is meant to be filled automatically using form data, to the correct form as well.
Thank you very much for taking the time to share your review. We are glad to hear that E2Pdf met your requirements and that our support team was able to help you resolve an integration issue. We truly appreciate your feedback. 😊
Hello,
Unfortunately, we’re unable to replicate the issue on our end.
Are all the fields in the PDF empty where the Forminator values should be?
If any Forminator values are used in the email body, do they render correctly?
Could you please try updating Forminator to the latest version, 1.48.2? We’ve noticed that this update includes a fix that may be related to the issue:
- Issue with some submission data not properly rendering when object cache is enabled
If that doesn’t help, could you please try temporarily disabling any caching plugins to see if it has any effect?
Forum: Plugins
In reply to: [E2Pdf - Export Pdf Tool for WordPress] Unable to update pluginHello,
Unfortunately, we’re unable to replicate the issue. Do you receive any error messages after initiating the update?
P.S. You can also try removing the
dirattribute completely and check if the PDF is saved in the default path:/wp-content/uploads/e2pdf/tpl/{Template ID}/save/Hello,
The generated shortcode looks correct. If you are sure that the Template ID, dir, and dataset (Post ID) are set correctly, you can try adding the
output="path"attribute to the shortcode and check if do_shortcode outputs any value. It should return the path to the saved PDF.If it doesn’t output anything, could you please share the PHP code you are using? You can share it via https://codefile.io/and send us the URL, or contact us directly at https://e2pdf.com/support/contact
You should be able to generate the current date using the [e2pdf-format-date] shortcode:
[e2pdf-format-date format="Y-m-d H:i:s"]now[/e2pdf-format-date]The [e2pdf-content] shortcode can accept custom keys, which depend on the keys used in the course post content when wrapping the required content.