omargamboa

Hi Xue! I did as you suggested.

I created a staging site: https://woocommerce-788072-3343229.cloudwaysapps.com/

I changed the theme for Woocommerce Storefront. It worked with some plugins, but failed with others. I mean, some plugins fail only with Kadence (my original theme) and the others fail with Kadence and Storefront.

Only failing with Kadence: ePayco Gateway WooCommerce, Mailchimp for WooCommerce, WooCommerce Google Analytics Integration.

Failing with both themes: WooCommerce Abandoned Cart Recovery Premium, Mercado Pago payments for WooCommerce.

So… I’m not sure why is that. But my guess is something to do with WooCommerce. I haven’t detected any problems with plugins not related to woocommerce.

I will activate both plugins so you can see the error in the staging URL.

Hi Xue! Thanks. This is the message I receive.

colombianenglish.com is currently unable to handle this request.

HTTP ERROR 500

The system status report:

WordPress Environment

WordPress address (URL): https://colombianenglish.com
Site address (URL): https://colombianenglish.com
WC Version: 7.4.1
REST API Version: ✔ 7.4.1
WC Blocks Version: ✔ 9.4.4
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_CO
External object cache: –

Server Environment

Server Info: Apache/2.4.54 (Debian)
PHP Version: 7.4.30
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.4.1
WC Database Prefix: wp_
Tamaño total de la base de datos: 34.12MB
Tamaño de los datos de la base de datos: 26.01MB
Tamaño del índice de la base de datos: 8.11MB
wp_woocommerce_sessions: Datos: 0.03MB + Índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.09MB + Índice: 0.05MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 1.52MB + Índice: 0.50MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 1.11MB + Índice: 0.48MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 1.13MB + Índice: 0.27MB + Motor InnoDB
wp_bv_fw_requests: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_bv_ip_store: Datos: 0.30MB + Índice: 0.23MB + Motor InnoDB
wp_bv_lp_requests: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.08MB + Índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.27MB + Índice: 0.33MB + Motor InnoDB
wp_epayco_order: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_gla_attribute_mapping_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.22MB + Índice: 0.14MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailchimp_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailpoet_custom_fields: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_dynamic_segment_filters: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_feature_flags: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_forms: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailpoet_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailpoet_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletters: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_newsletter_links: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_mailpoet_newsletter_option: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_option_fields: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_posts: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_segment: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_templates: Datos: 2.06MB + Índice: 0.00MB + Motor InnoDB
wp_mailpoet_scheduled_tasks: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_scheduled_task_subscribers: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_segments: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_sending_queues: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_settings: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_statistics_bounces: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailpoet_statistics_clicks: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_mailpoet_statistics_forms: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_statistics_newsletters: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_statistics_opens: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
wp_mailpoet_statistics_unsubscribes: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_mailpoet_stats_notifications: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_subscribers: Datos: 0.02MB + Índice: 0.13MB + Motor InnoDB
wp_mailpoet_subscriber_custom_field: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_subscriber_ips: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_subscriber_segment: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_subscriber_tag: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_mailpoet_tags: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_user_agents: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_mailpoet_user_flags: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_options: Datos: 4.03MB + Índice: 0.16MB + Motor InnoDB
wp_postmeta: Datos: 3.52MB + Índice: 2.97MB + Motor InnoDB
wp_posts: Datos: 2.47MB + Índice: 0.23MB + Motor InnoDB
wp_redirection_404: Datos: 2.52MB + Índice: 0.48MB + Motor InnoDB
wp_redirection_groups: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_redirection_items: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
wp_redirection_logs: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.14MB + Índice: 0.06MB + Motor InnoDB
wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wacv_abandoned_cart_record: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wacv_cart_log: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wp_wacv_email_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wacv_guest_info_record: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.11MB + Índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_debug_events: Datos: 4.52MB + Índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wt_iew_action_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wt_iew_mapping_template: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB

Post Type Counts

attachment: 240
customize_changeset: 4
mailpoet_page: 1
nav_menu_item: 8
page: 14
post: 8
product: 41
product_variation: 78
revision: 145
shop_coupon: 6
shop_order: 345
shop_order_refund: 1
viwec_template: 15
wacv_email_template: 3
wp_global_styles: 1
wp_navigation: 1

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (14)

ePayco Gateway WooCommerce: por ePayco – 6.7.0
Akismet Anti-Spam: por Automattic – 5.0.2
Breeze: por CloudWays – 2.0.17
Joinchat: por Creame – 4.5.18
Kadence Blocks – Gutenberg Blocks for Page Builder Features: por Kadence WP – 3.0.22
Kadence Starter Templates: por Kadence WP – 1.2.19
Mailchimp for WooCommerce: por Mailchimp – 2.8
Image optimization service by Optimole: por Optimole – 3.5.7
Redirection: por John Godley – 5.3.9
Spreadshop: por Robert Schulz (sprd.net AG) – 1.6.5
WooCommerce Google Analytics Integration: por WooCommerce – 1.6.2
Mercado Pago payments for WooCommerce: por Mercado Pago – 6.7.1
WooCommerce: por Automattic – 7.4.1
WP Mail SMTP: por WPForms – 3.7.0

Inactive Plugins (9)

All-in-One WP Migration: por ServMask – 7.71
Email Template Customizer for WooCommerce: por VillaTheme – 1.1.20
Facebook for WooCommerce: por Facebook – 3.0.14
Google Listings and Ads: por WooCommerce – 2.4.0
Jetpack: por Automattic – 11.9
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: por MalCare Security – 4.87
Pinterest for WooCommerce: por WooCommerce – 1.2.14
Site Kit by Google: por Google – 1.95.0
WooCommerce Abandoned Cart Recovery Premium: por VillaTheme – 1.0.10

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: –
Force SSL: –
Currency: COP ($)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Base de la tienda: #6 - /shop
Carrito: #7 - /cart
Finalizar compra: #8 - /checkout
Mi cuenta: #9 - /my-account
Términos y condiciones: ❌ Página sin definir

Theme

Name: Kadence
Version: 1.1.32
Author URL: https://www.kadencewp.com/
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔ Next scheduled: 2023-03-08 00:30:56 -05:00
Options: ✔
Notes: 61
Onboarding: completed

Action Scheduler

Completo: 403
Oldest: 2023-02-05 04:21:48 +0000
Newest: 2023-03-07 04:49:16 +0000

Fallida: 840
Oldest: 2022-11-18 17:05:30 +0000
Newest: 2023-03-06 18:43:36 +0000

En curso: 1
Oldest: –
Newest: –

Pendiente: 3
Oldest: 2023-03-08 04:49:16 +0000
Newest: 2023-03-13 19:55:22 +0000

Status report information

Generated at: 2023-03-07 15:20:09 -05:00
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