Ahh ok I see, thanks for your help
Hi,
It’s the latest version of WordPress and woo. Free version of waterwoo. PDF file version is 1.6 (could that be the reason for the problems?)
Thanks
Hi Caroline,
I’m experiencing this problem too. My pdf file is an ebook and a newer file. Purchasers can download the file with no problems when the plugin is deactivated however when activated the download link sends them to a blank screen.
I’ve tested it myself using coupons. Could you please help?