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Hey,
So I opened a support ticket with Google Ads/Analytics (Ticket #: 7-4042000030387) and just got done with a phone call going over my issue. Turns out that “Product Revenue” it’s reporting is the total cart value before any coupon codes are applied. Once I go to Converions > Ecommerce > Product Coupon (not set) I can see the actual collected product revenue although the order quantity numbers are still off somehow.
I also tried installing WooCommerce Google Analytics Integration by WooCommerce, but it’s giving me the same issue (I know it’s not the same plugin, but if it’s replicating the issue I thought that might be useful info to know).
1A: https://activebotanicalco.com
1B:### wp-core ### version: 5.4.2 site_language: en_US user_language: en_US timezone: -04:00 permalink: /%category%/%postname%/ https_status: false user_registration: 0 default_comment_status: open multisite: false user_count: 186 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/html wordpress_size: 325.01 MB (340792780 bytes) uploads_path: /var/www/html/wp-content/uploads uploads_size: 356.28 MB (373591408 bytes) themes_path: /var/www/html/wp-content/themes themes_size: 56.23 MB (58957785 bytes) plugins_path: /var/www/html/wp-content/plugins plugins_size: 286.22 MB (300127229 bytes) database_size: 62.93 MB (65986560 bytes) total_size: 1.06 GB (1139455762 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: Divi (Divi-5) version: 3.19.9 author: Elegant Themes author_website: http://www.elegantthemes.com parent_theme: none theme_features: post-thumbnails, custom-background, automatic-feed-links, menus, title-tag, post-formats, woocommerce, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets theme_path: /var/www/html/wp-content/themes/Divi-5 ### wp-themes-inactive (8) ### Extra: version: 2.19.9, author: Elegant Themes Di Blog: version: 1.3.4, author: dithemes Divi Child: version: 1.0.0, author: Elegant Themes Store eCommerce: version: 1.0.0, author: DiThemes Twenty Nineteen: version: 1.6, author: the WordPress team Twenty Seventeen: version: 2.3, author: the WordPress team Twenty Sixteen: version: 2.1, author: the WordPress team Twenty Twenty: version: 1.4, author: the WordPress team ### wp-mu-plugins (1) ### WP fail2ban: version: 3.5.3, author: Charles Lecklider ### wp-plugins-active (59) ### 404page - your smart custom 404 error page: version: 11.2.2, author: Peter Raschendorfer (latest version: 11.2.3) Accelerated Mobile Pages: version: 1.0.53.2, author: Ahmed Kaludi, Mohammed Kaludi (latest version: 1.0.61) Advanced Order Export For WooCommerce: version: 3.1.4, author: AlgolPlus AffiliateWP: version: 2.5.4, author: Sandhills Development, LLC (latest version: 2.5.6) AffiliateWP - Order Details For Affiliates: version: 1.1.5, author: AffiliateWP AffiliateWP - Show Affiliate Coupons: version: 1.0.7, author: AffiliateWP AffiliateWP - Starting Affiliate ID: version: 1.0.0, author: Sandhills Development, LLC AffiliateWP - WooCommerce Redirect Affiliates: version: 1.0, author: AffiliateWP AMP Pagebuilder Compatibility: version: 1.9.34, author: AMPforWP Team (latest version: 1.9.38) Bloom: version: 1.3.8, author: Elegant Themes Classic Editor: version: 1.5, author: WordPress Contributors Code Embed: version: 2.3.3, author: David Artiss Code Snippets: version: 2.14.0, author: Code Snippets Pro Contact Form 7: version: 5.1.9, author: Takayuki Miyoshi (latest version: 5.2) Custom Product Tabs for WooCommerce: version: 1.7.1, author: YIKES, Inc. Divi Builder: version: 2.19.9, author: Elegant Themes Duplicate Post: version: 3.2.4, author: Enrico Battocchi (latest version: 3.2.5) Facebook for WooCommerce: version: 1.11.4, author: Facebook (latest version: 2.0.0) Finale - WooCommerce Sales Countdown Timer & Discount Plugin: version: 2.17.1, author: XLPlugins GDPR Cookie Consent: version: 2.3.0, author: WebToffee Mailchimp for WooCommerce: version: 2.4.1, author: Mailchimp (latest version: 2.4.3) Monarch Plugin: version: 1.4.10, author: Elegant Themes Ninja Forms: version: 3.4.24.3, author: Saturday Drive Ninja Forms - Addon Manager: version: 3.0.13, author: The WP Ninjas Ninja Forms - File Uploads: version: 3.2.2, author: The WP Ninjas (latest version: 3.3.5) Ninja Forms - Salesforce CRM: version: 3.2.0, author: Stuart Sequeira Ninja Forms - User Management: version: 3.0.11, author: WP Ninjas (latest version: 3.0.12) One Click Demo Import: version: 2.5.2, author: ProteusThemes (latest version: 2.6.1) OneSaas Connect: version: 2.0.6.45, author: OneSaas Print Invoice & Delivery Notes for WooCommerce: version: 4.5.5, author: Tyche Softwares Regenerate Thumbnails: version: 3.1.3, author: Alex Mills (Viper007Bond) Schema & Structured Data for WP & AMP: version: 1.9.41.3, author: Magazine3 (latest version: 1.9.45) Site Kit by Google: version: 1.13.0, author: Google Smart Slider 3 Pro: version: 3.4.1.8, author: Nextend SOGO Add Script Header Footer: version: 3.9, author: orenhav (SOGO) SSL Insecure Content Fixer: version: 2.7.2, author: WebAware WC Password Strength Settings: version: 2.1.0, author: Daniel Santoro WooCommerce: version: 4.2.0, author: Automattic (latest version: 4.3.1) WooCommerce - StampscomEndicia Integration: version: 2.0.0, author: Stamps.comEndicia WooCommerce All Products For Subscriptions: version: 3.1.13, author: SomewhereWarm WooCommerce Coupon Links: version: 2.2.0, author: Cedaro WooCommerce FedEx Shipping: version: 3.4.15, author: WooCommerce WooCommerce Memberships: version: 1.12.4, author: SkyVerge WooCommerce Services: version: 1.23.2, author: Automattic (latest version: 1.24.0) WooCommerce Square: version: 2.1.5, author: WooCommerce (latest version: 2.1.6) WooCommerce Stamps.com API integration: version: 1.3.8, author: WooCommerce WooCommerce Subscriptions: version: 2.5.2, author: Prospress Inc. WooCommerce Thank You Page - NextMove: version: 1.14.0, author: XLPlugins WooCommerce UPS Shipping: version: 3.2.14, author: WooCommerce WooCommerce USPS Shipping: version: 4.4.21, author: WooCommerce Wordfence Security: version: 7.4.8, author: Wordfence (latest version: 7.4.9) WordPress Importer: version: 0.7, author: wordpressdotorg WP File Manager: version: 6.5, author: mndpsingh287 WP Force SSL: version: 1.55, author: WebFactory Ltd WP Rocket: version: 3.6.0.3, author: WP Media (latest version: 3.6.3) XL NMI Gateway for WooCommerce: version: 1.8.6, author: XLPlugins (latest version: 1.8.8) XL WooCommerce Sales Triggers: version: 2.10.0, author: XLPlugins YITH WooCommerce Badge Management: version: 1.4.2, author: YITH (latest version: 1.4.3) Yoast SEO: version: 14.3, author: Team Yoast (latest version: 14.6.1) ### wp-plugins-inactive (10) ### AMP: version: 1.5.3, author: AMP Project Contributors (latest version: 1.5.5) AMP Cache: version: 2.2.1, author: AMPforWP Team AMPforWP Plugin Manager: version: 1.1, author: Ahmed Kaludi, Mohammed Kaludi AMP Layouts: version: 1.9.22, author: Ahmed Kaludi, Mohammed Kaludi AMP WooCommerce Pro: version: 3.3, author: AMPforWP Team Tawk.to Live Chat: version: 0.4.2, author: Tawkto WooCommerce Admin: version: 1.2.4, author: WooCommerce (latest version: 1.3.2) WooCommerce Google Analytics Integration: version: 1.4.22, author: WooCommerce WP Disable: version: 1.6.0, author: optimisation.io - jody nesbitt WP Mail Logging: version: 1.9.6, author: MailPoet ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: 2.2.5 ghostscript_version: not available ### wp-server ### server_architecture: Linux 4.15.0-47-generic x86_64 httpd_software: Apache/2.4.29 (Ubuntu) php_version: 7.2.24-0ubuntu0.18.04.6 64bit php_sapi: apache2handler max_input_variables: 1000 time_limit: 300 memory_limit: 256M max_input_time: 60 upload_max_size: 16M php_post_max_size: 16M curl_version: 7.58.0 OpenSSL/1.1.1 suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.31-0ubuntu0.18.04.1 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/html/wp-content WP_PLUGIN_DIR: /var/www/html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.13.0 php_version: 7.2.24-0ubuntu0.18.04.6 wp_version: 5.4.2 reference_url: http://activebotanicalco.com amp_mode: no site_status: connected-site user_status: authenticated active_modules: site-verification, search-console, analytics required_scopes: openid: ✅ https://www.googleapis.com/auth/userinfo.profile: ✅ https://www.googleapis.com/auth/userinfo.email: ✅ https://www.googleapis.com/auth/siteverification: ✅ https://www.googleapis.com/auth/webmasters: ✅ https://www.googleapis.com/auth/analytics.readonly: ✅ search_console_property: http://activebotanicalco.com/ analytics_account_id: 1347••••• analytics_property_id: UA-1347••••••• analytics_profile_id: 1901••••• analytics_use_snippet: yes2: I checked Site Kit> Dashboard and Site Kit> Analytics and saw no section that reported on dollars sold on the website. But the incorrect values are showing on all of the Google Analytics views.
3. For Ecommerce integration reporting, I’m just using this plugin to send data to Google Analytics. There should be no other integrations sending info to Google Analytics.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Tag Assistant Cannot Read Plugin?I uninstalled the extension, restarted Chrome, restarted the computer and had no effect. I checked on my laptop and it is loading properly, so I have no idea what’s going on. I created a post on the Google forums as this is probably more in their respective wheelhouse. Thanks for your help!!!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Tag Assistant Cannot Read Plugin?https://snag.gy/xIZqog.jpg – Here is a screen shot. I checked GA and it looks like it has been recording info so as long as that’s the case that’s what matters most haha. If you have any info as to why it’s not showing up in the tag manager that would be awesome! Thanks for your help!!!
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